Implementing EMRs
Learnings from a video ethnography
Bibliographic Data
| ID | 5948515 |
|---|---|
| Authors | Erik Vinkhuyzen (0000-0001-6589-8630), Luke Plurkowski, Gary David (Bentley University) |
| Year | 2012 |
| Volume | 2012 |
| Issue | 1 |
| Pages | 235-248 |
| Publication date | 2012-10-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Ethnographic Praxis in Industry Conference Proceedings (CONFERENCE) |
| Journal identifiers | ISSN: 1559-890X • E-ISSN: 1559-8918 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1559-8918.2012.00025.x |
| OpenAlex | W1980499278 |
| Language | EN |
| Citations received | 1 |
| References cited | 10 |
This yearlong video ethnography of a healthcare clinic that transitioned from a paper process to a scanning solution documents in detail how the new technology impacted different groups in the clinic. While the scanning solution reduced the retrieving, filing, and paper-processing work for the Medical Record clerks, the ethnographic analysis showed that it also eliminated some of that work's tangible benefits for providers. Ultimately, the scanning solution resulted in a shift in the division of labor in the clinic from Medical Records to the healthcare providers who were burdened with additional administrative tasks. Indeed, the scanning technology did not make the clinic more efficient overall, as the number of patient visits per day remained the same
Ethnography · Health care · Knowledge management · Medical education · Medical record · Political science · Process (computing · Sociology · Work (physics · Biomedical Text Mining and Ontologies · Computer Science · Electronic Health Records Systems · Engineering · Library Science and Information Systems · Medicine · Nursing
| Unique citing works | 1 |
|---|---|
| Citations per year | 0,13 |
| Citation span | 2018 - 2018 (1) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 1 |