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Experience Models

Where Ethnography and Design Meet

Bibliographic Data

ID5948642
AuthorsRachel Jones (0000-0001-5288-1346, corresponding author)
Year2006
Volume2006
Issue1
Pages82-93
Publication date2006-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEthnographic Praxis in Industry Conference Proceedings (CONFERENCE)
Journal identifiersISSN: 1559-890X • E-ISSN: 1559-8918
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1559-8918.2006.tb00038.x
OpenAlexW2077068343
LanguageEN
Citations received4
References cited11

This paper contributes to the ongoing debate about the role of ethnography in design. Whilst I believe that the contribution of ethnography to design has yet to be fully explored and articulated, I also hold the view that ethnography has a more effective role to play in “informing design” that goes beyond developing design guidelines, and yet involves a very different type of activity to specifying requirements. In this paper, I begin to outline the roles ethnography currently assumes in design. I explore existing ways that ethnographic research is involved in design and identify the need for a clear process. I suggest that developing an experience model would add great value to transitioning from ethnographic research to designing concepts. Though not new, experience models are not widely known nor practised. I believe that as practitioners we need to adopt experience models into our broader practice to make our findings actionable

Engineering ethics · Epistemology · Ethnography · Knowledge management · Management science · Process (computing · Research design · Social science · Sociology · Value (mathematics · Anthropology · Computer Science · Crafts, Textile, and Design · Design Education and Practice · Engineering · Innovative Human-Technology Interaction

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  • Science Without Concepts

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Unique citing works4
Citations per year0,24
Citation span2009 - 2026 (18)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4

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