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Ethnography And Process Change In Organizations

Methodological Challenges In A Cross-Cultural, Bilingual, Geographically Distributed Corporate Project

Bibliographic Data

ID5948656
AuthorsElizabeth F Churchill (0009-0009-7452-8805), Jack Whalen (0000-0003-0721-2818)
Year2005
Volume2005
Issue1
Pages179-187
Publication date2005-11-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEthnographic Praxis in Industry Conference Proceedings (CONFERENCE)
Journal identifiersISSN: 1559-890X • E-ISSN: 1559-8918
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1559-8918.2005.tb00020.x
OpenAlexW2140498620
LanguageEN
Citations received3

We detail an ongoing, consultancy partnership, where ethnographic field methods are being used to elucidate the work practices of software engineers in a large organization. We focus on intellectual and logistical challenges that we face as a team – non-collocation; widely varying experience of ethnographic methods, local language and culture; and conflicting responsibilities and lines of accountability. We consider the social spheres in which our team members operate and the sociality of our team as a whole. As ethnographic teams are increasingly considered de rigueur within corporations for cultural translation in the face of globalization, the issues we face are likely to become more commonplace

Accountability · Engineering ethics · Ethnography · Face (sociological concept · General partnership · Globalization · Knowledge management · Political science · Public relations · Social science · Sociology · Work (physics · Anthropology · Computer Science · Engineering · Information Systems Theories and Implementation · Open Source Software Innovations · Software Engineering Techniques and Practices

  • Teaching organizational ethnography

    Open Access•Nozomi Ikeya, Erik Vinkhuyzen et al.•Ethnographic Praxis in Industry…•2007

  • Scaling Out (Not Only Up) Distributed Collaboration Models to Get Work Done

    Open Access•Alicia Dornadic, Nikki Lavoie et al.•Ethnographic Praxis in Industry…•2020

  • Ethnographic Research on Modern Business Corporations

    Greg Urban, Kyung-Nan Koh•Annual Review of Anthropology•2013

Unique citing works3
Citations per year0,16
Citation span2007 - 2020 (14)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 3

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