Formulating the request for survey participation in relation to the interactional environment
Bibliographic Data
| ID | 5965891 |
|---|---|
| Authors | Jason A Nolen (University of Wisconsin–Madison, corresponding author), D W Maynard (0000-0002-3021-6916, University of Wisconsin–Madison) |
| Year | 2013 |
| Volume | 15 |
| Issue | 2 |
| Pages | 205-227 |
| Publication date | 2013-04-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Discourse Studies (JOURNAL) |
| Journal identifiers | ISSN: 1461-4456 • E-ISSN: 1461-7080 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/1461445612471465 |
| OpenAlex | W1963557195 |
| Language | EN |
| Citations received | 5 |
| References cited | 31 |
In this article, we analyze the practices of requesting participation in telephone survey interviews. Recent conversation analytic work on requests has focused on the interactional functions of request formats and their relationship to abstractly defined institutional and ordinary contexts. We add to this line of inquiry by demonstrating that the design features of the requests in our collection are largely shaped by and responsive to specific details of the sequences of talk in which they are embedded. We identify two types of request formats - high contingency and low contingency - and show that requests are built in such a way that addresses features of the local sequential environment. High contingency requests that present the recipient with the option of doing the interview ‘now’ or doing it ‘later’ recognize that when an interview is done may be a contingent issue and as such are produced with greater frequency in discouraging interactional environments, whereas requests that embed the single option of doing an interview ‘now’ presume a lack of contingencies and are produced less frequently in discouraging environments
Business · Contingency · Contingency table · Conversation · Conversation analysis · Interview · Knowledge management · Linguistics · Sociology · Telephone survey · Communication · Computer Science · Discourse Analysis in Language Studies · Engineering · Language, Discourse, Communication Strategies · Linguistic Variation and Morphology · Psychology · Social Psychology · Marketing
Talk and social structure
Affiliating and disaffiliating with continuers
Language as social action
Talk at work
Sequence Organization in Interaction
Contingency and Action
Toward a Sociology of Social Scientific Knowledge
Sequential and Institutional Contexts in Calls for Help
Survey Response in the Long Run
Nonresponse Rates and Nonresponse Bias in Household Surveys
Leverage-Saliency Theory of Survey Participation
An Interactional Model of the Call for Survey Participation
Understanding The Decision to Participate in a Survey
Politeness
The routine as achievement
Calling for Participation
Grammar and Social Organization
Will you or can't you
Error correction as an interactional resource
A Simplest Systematics for the Organization of Turn-Taking for Conversation
Footing
Sequencing in Conversational Openings1
Keeping the Gate
Preliminaries to Preliminaries
Dialling for donations
Pragmatics
| Citations per year | 0.42 |
|---|---|
| Citation span | 2014 - 2023 (10) |
| Highly cited | No |