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Virtual user communities contributing to upscaling innovations in transitions

The case of electric vehicles

Bibliographic Data

ID6057701
AuthorsToon Meelen (0000-0003-4048-6239), Bernhard Truffer (0000-0002-8635-0911), Tim Schwanen (0000-0001-7376-5854)
Year2019
Volume31
Pages96-109
Publication date2019-06-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEnvironmental Innovation and Societal Transitions (JOURNAL)
Journal identifiersISSN: 2210-4224 • E-ISSN: 2210-4232
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.eist.2019.01.002
OpenAlexW2908897485
LanguageEN
Citations received26
References cited51

Users are increasingly acknowledged as important actors fostering those fundamental socio-technical innovations needed to achieve a sustainable society. In the literature, users have so far been portrayed mostly to play a role in early phases of technology formation. However, more recently users have become important players in the upscaling of various innovations. With the advent of new social media, users may interact effortlessly across large distances, exchange knowledge and so increase their contribution to upscaling. We investigate the new potential of virtual user communities. Conceptually, we build on recent insights from socio-technical transition studies to identify different upscaling dimensions. We conduct an internet ethnography of a large virtual community that formed around the Electric Vehicle (EV). Based on these data, we present virtual community characteristics and core mechanisms of participation in upscaling. We find that the community plays an important and distinctive role in fostering electric vehicle use

Data science · Electric vehicle · Knowledge management · Social media · Sociotechnical system · The Internet · World Wide Web · Complex Network Analysis Techniques · Computer Science · Innovation Diffusion and Forecasting · Open Source Software Innovations

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Unique citing works26
Citations per year3,71
Citation span2019 - 2026 (8)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 26

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