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Interpersonal microaggression, organizational commitment, turnover intention and mental health

A study on LGBTQA+ employees in India

Datos Bibliográficos

ID6058506
AutoresSucharita Maji (0000-0002-3096-3241, Indian Institute of Technology Dhanbad), Devu Rajeev (0000-0001-6073-7379, Indian Institute of Technology Dhanbad)
Año2025
Volumen45
Número4
Páginas1-27
Fecha de publicación2025-07-29
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaEqual Opportunities International (JOURNAL)
Identificadores de la revistaISSN: 1758-7093 • E-ISSN: 2040-7149
EditorialEmerald (PUBLISHER)
DOI10.1108/edi-12-2024-0585
OpenAlexW4412736063
IdiomaEN
Referencias citadas136

Purpose Microaggressions are subtle, often unintentional forms of slights directed towards oppressed groups. Microaggression has received significant attention from social psychologists as a new form of discrimination. However, there is a lack of research specifically focused on LGBTQA+ individuals’ experiences of microaggression in their workplaces. The current study was an attempt to test whether interpersonal microaggression impacts workplace behaviours (organizational commitment and turnover intention) and mental health (anxiety and suicidal attempts) of LGBTQA+ employees. Design/methodology/approach A cross-sectional online survey was conducted on a group of LGBTQA+ working professionals (N = 152, mean age = 26.09 years; 19–42 years). Two hypothesized mediation models were tested. Findings Perceived organizational inclusiveness and organizational commitment serially mediate the relationship between interpersonal microaggression and turnover intention. Moreover, microaggression is a significant predictor of mental health. Practical implications Future diversity and inclusion programs may incorporate the issues of microaggression to provide a better inclusive workplace for LGBTQA+ employees. Originality/value This study examines the effects of interpersonal microaggressions on (1) workplace behaviours and (2) mental health of Indian LGBTQA+ employees.

Interpersonal communication · Mental health · Organizational commitment · Psychotherapist · Turnover intention · Gender Diversity and Inequality · Psychology · Social and Economic Development in India · Social Psychology · Work-Family Balance Challenges

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