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African American and White Managers

A Comparison in One Agency

Bibliographic Data

ID6077106
AuthorsAlfrieda Daly (Rutgers, the State University of New Jersey, corresponding author)
Year1994
Volume1
Issue1
Pages57-80
Publication date1994-01-01
Open AccessNo
TypeARTICLE
VenueJournal of Community Practice (JOURNAL)
Journal identifiersISSN: 1070-5422 • E-ISSN: 1543-3706
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1300/j125v01n01_05
OpenAlexW1590932333
LanguageEN
Citations received4

Research points to differences in the experiences and response of African Americans and whites to organizational situations. This paper presents the results of a study which investigated differences in the management styles in eight local social service agency offices managed by African Americans and eight managed by whites. When the environment was turbulent, white managers responded by becoming more supportive of staff, while African American managers increased problem-solving communications. Staff in African American offices in turbulent environments had higher levels of job satisfation than either white offices of African Americans in nonturbulent environments

African american · Agency (philosophy · Business · Political science · Public relations · Service (business · Social science · Sociology · White (mutation · Job Satisfaction and Organizational Behavior · Work-Family Balance Challenges · Marketing

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Citations per year0.14
Citation span1997 - 2010 (14)
Highly citedNo

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