Citizen Ratings of the Police
The Difference Contact Makes
Bibliographic Data
| ID | 6090290 |
|---|---|
| Authors | Deby Dean (Indiana University Bloomington, corresponding author) |
| Year | 1980 |
| Volume | 2 |
| Issue | 4 |
| Pages | 445-471 |
| Publication date | 1980-10-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Law & Policy (JOURNAL) |
| Journal identifiers | ISSN: 0265-8240 • E-ISSN: 1467-9930 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1467-9930.1980.tb00225.x |
| OpenAlex | W2055091648 |
| Language | EN |
| Citations received | 58 |
| References cited | 15 |
Recent surveys repeatedly indicate that the public holds favorable attitudes toward the police. This analysis suggests positive public evaluations of the police may be in part the result of citizen satisfaction with police actions in handling specific incidents. Citizen‐police contacts are found to be relatively common, and in the majority of these contacts, citizens are found to rate police actions favorably. Four types of citizen‐police contacts are analyzed: contacts resulting from victimizations, assistances provided by the police, stops initiated by police, and citizen calls to the police for information. Contact type alone is found to have relatively little influence on citizen evaluations of the police services provided to their neighborhoods. But citizen satisfaction with police handling of contacts has a stronger impact, which appears to vary with contact type
Criminology · Political science · Public relations · Crime Patterns and Interventions · Policing Practices and Perceptions · Psychology · Social and Intergroup Psychology
The attitudes of juveniles toward the police
Exploring the Basis of Citizens’ Attitudes Toward the Police
Building Police—Youth Relationships
Media coverage of police misconduct and attitudes toward police
Perceptions of the police
Race, Class or Neighborhood Context
Citizen Perceptions of Police Services
Race, community context and confidence in the police
Citizen Satisfaction with Police Encounters
Global and specific attitudes toward the police
Reassessing the impact of race on citizens' attitudes toward the police
Determinants of Public Satisfaction with the Police
Experience, quality of life, and neighborhood context
Police–Community Relations in a Majority-Black City
The relationships between police performance and public confidence
‘Some Are Good, Some Are Bad’
Impact of Demographic Characteristics of Crime Victim on Interaction with Police in India—Gender, Caste, Class and Police Response
In Defense of Citizen Evaluations as Performance Measures
Residents’ Perceptions of Procedural Injustice During Encounters With the Police
Public Perceptions in the Last Frontier
Repairing the Divide
Race/Ethnicity and Perceptions of Police Bias
Organizational stressors and police performance
An Analysis of Police Occurrence Book Entries
Cumulative Disadvantage in the American Criminal Justice System
The impact of police contact on trust and police legitimacy in Belgium
Police satisfaction and disorder
Asymmetry in the Impact of Encounters with Police
Race/ethnicity and perceptions of the police
Police station design and intrusive police encounters
Incidents of police misconduct and public opinion
Assessing goals and functions of private police
Shaping youths' perceptions and attitudes toward the police
Public attitudes toward the police
How kids view cops The nature of juvenile attitudes toward the police
Linking confidence in the police with the performance of the police
A comparison of confidence in the police in China and in the United States
The effect of a videotaped arrest on public perceptions of police use of force
African American and White perceptions of police services
Public satisfaction with the South Korean Police
Coppin' an attitude
Juvenile attitudes towards the police
Public perceptions of state police
Government Communication Effectiveness and Satisfaction with Police Performance
You Don’t Get Respect if You Give No Respect”
The Role of Perceptions of the Police in Informal Social Control
Coercion versus Choice
Satisfaction with the Police
Thirty-Five Years After Stonewall
Bureaucratic contacts and their impact on citizen satisfaction with local government agencies
The Influence of Citizen Satisfaction with Police Behavior Upon Public Support for Increases in Police Authority
Citizen Orientations Toward State and Non‐State Policing
Community-Oriented Research in an Era of Community-Oriented Policing
Corruption or Insecurity? Understanding Dissatisfaction with Mexico's Police
Willingness to Record Police-Public Encounters
The Value of Social Control
Race, Place, and Effective Policing
Perceptions of the local danger posed by crime
Victims' evaluation oof police performace
Public Attitudes Toward City Police in a Middle‐Sized Northern City
Why Notify the Police the Victim's Decision to Notify the Police of an Assault
Citizen Satisfaction with Urban Services
Linear Models for Evaluating Conditional Relationships
Does Local Community Control of Police make a Difference? Some Preliminary Findings
Citizen Interviews, Organizational Feedback, and Police-Community Relations Decisions
Calls for Police Assistance
Black and White Perceptions of Justice in the City
Victimization, Types of Citizen-Police Contacts, and Attitudes Toward the Police
Ghetto Assessments of Police Protection and Authority
Calling the Police
Who Called the Cops
Policeman as Philosopher, Guide and Friend
| Unique citing works | 58 |
|---|---|
| Citations per year | 1,32 |
| Citation span | 1982 - 2023 (42) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 58 |