Mainstreaming Technological Change in the Study of Public Management

Bibliographic Data

ID6113221
AuthorsChristopher Pollitt (KU Leuven, corresponding author)
Year2011
Volume26
Issue4
Pages377-397
Publication date2011-10-01
Open AccessYes
TypeARTICLE
VenuePublic Policy and Administration (JOURNAL)
Journal identifiersISSN: 0952-0767 • E-ISSN: 1749-4192
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/0952076710378548
OpenAlexW2162947945
LanguageEN
Citations received23
References cited30

Several scholars have commented on the marginalization of information technology within the field of academic public administration – how it has tended to become the preserve of a minority of e-government specialists. This paper extends the point to the larger issue of technological change as a whole. In response to this, the paper develops a conceptual framework for the analysis of technological change, which relates it to some of the mainstream concerns of the field. To this end the framework incorporates effects on citizen users of public services, on service providers, suppliers/contractors, politicians and on wider cultural norms and beliefs. Each of these is illustrated and referenced, demonstrating not only the flexibility of the framework but also the pervasiveness of technological change. This approach can be adapted for use with a wide range of theoretical approaches

Business · Conceptual framework · Economics · Mainstream · Mainstreaming · Management · New public management · Political science · Public relations · Public sector · Social science · Sociology · Technological change · E-Government and Public Services · Information Systems Theories and Implementation · Public Administration · Public Policy and Administration Research

Tools

Open DOISci-Hub