The making of digitalization
Like nailing jelly to a wall
Bibliographic Data
| ID | 6149202 |
|---|---|
| Authors | Marcus Heidlund (0000-0002-2794-9350, Mid Sweden University, Sundsvall, Sweden), Katarina L Gidlund (0000-0003-3315-5925, Mid Sweden University, Sundsvall, Sweden) |
| Year | 2022 |
| Volume | 28 |
| Issue | 1 |
| Pages | 29-42 |
| Publication date | 2022-09-16 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Information Polity (JOURNAL) |
| Journal identifiers | ISSN: 1875-8754 • E-ISSN: 1570-1255 |
| Publisher | IOS Press (PUBLISHER • NL) |
| DOI | 10.3233/ip-220007 |
| OpenAlex | W4296272560 |
| Language | EN |
| Citations received | 2 |
| References cited | 31 |
Though ‘digitalization’ has become a buzzword and policy objective in public-sector development, the struggle to grasp and define it as a modern phenomenon continues. Furthermore, research has long shown that it is difficult to extract the value with which digitalization is associated. Against this backdrop, the aim of this paper is to uncover the enactment by a specific set of actors of digitalization as production and reproduction practices. We interviewed a group of governmentally sanctioned regional digitalization coordinators to identify how digitalization was translated and implemented by the appointed professionals. We applied Orlikowski and Gash’s three levels of technology (nature, strategy, and use) and combined these with Feenberg’s matrix of four views on technology to produce an analytical framework. Our findings show that the making of digitalization can be described like ‘nailing jelly to a wall’, owing to the lack description of its capabilities and functionalities, coupled with a raison d’etre that is highly elusive beyond ‘change’, in very general terms
Business · Economics · Epistemology · GRASP · Management · Matrix (chemical analysis · Operations management · Phenomenon · Political science · Public relations · Reproduction · Sociology · Value (mathematics · Computer Science · E-Government and Public Services · Information Systems Theories and Implementation · Innovative Approaches in Technology and Social Development · Philosophy
Digitalization
How Schools Do Policy
A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1
Technological frames
Digitalizing the Journalistic Field
How is technology made?--That is the question
Reducing Confusion about Grounded Theory and Qualitative Content Analysis
Value positions viewed through the lens of automated decision-making
Overcoming barriers to digital government
Technological frames in public administration
Defining digital transformation
The Social Construction of Facts and Artefacts
Revisiting the IT Productivity Paradox
Mediators in action
Egovernment and the Transformation Agenda
E-government research
Undisclosed creators of digitalization
| Unique citing works | 2 |
|---|---|
| Citations per year | 0,67 |
| Citation span | 2023 - 2025 (3) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 2 |