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Bowling Alone but Online Together

Social Capital in E-Communities

Bibliographic Data

ID6181672
AuthorsJames K Scott (0000-0003-0009-7917), Thomas G Johnson (0000-0002-1245-0776)
Year2005
Volume36
Issue1
Pages9-27
Publication date2005-03-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueCommunity Development (JOURNAL)
Journal identifiersISSN: 1557-5330 • E-ISSN: 1944-7485
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/15575330509489868
OpenAlexW2162837217
LanguageEN
Citations received9
References cited26

In this paper, we present a non-technical overview of new forms of voluntary association called online (or e-) communities and explore the implications they present for community development theory and practice. E-communities are groups of people with common interests that communicate regularly, and for some duration, in an organized way over the Internet (Ridings et al., 2002). They are designed to provide users with a range of tools for learning, personal development, and collective action—all embedded in a complex, continuing, and personally enriching network of social relations. We pose several fundamental questions, including these: a) what are the key features of online communities? b) how do they compare to (offline) communities of place? c) how are they designed and developed? and d) how do e-community members use them to affect collective action? We define key terms related to online communities, place them in the context of broader Web cultural practices, and review emerging literature in online community development. We present findings from case studies of four very different active online communities. Social interaction in these communities was extensive, and surprisingly civil. Web site managers use a variety of community development practices to attract and retain members, and to establish community norms, trust, and collective resources. Keywords: e-communityonline community

Business · Economic growth · Economics · Online community · Political science · Public relations · Social capital · Social science · Sociology · World Wide Web · Computer Science · E-Government and Public Services · Social Capital and Networks · Social Media and Politics · Marketing

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Unique citing works9
Citations per year0,45
Citation span2006 - 2025 (20)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 8

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