Defining success in business retention and expansion
What do economic development organizations measure and why
Bibliographic Data
| ID | 6182271 |
|---|---|
| Authors | Jonathan Q Morgan, Crystal Morphis |
| Year | 2017 |
| Pages | 1-18 |
| Publication date | 2017-02-10 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Community Development (JOURNAL) |
| Journal identifiers | ISSN: 1557-5330 • E-ISSN: 1944-7485 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/15575330.2017.1287111 |
| OpenAlex | W2586724660 |
| Language | EN |
| Citations received | 1 |
| References cited | 6 |
Understanding what constitutes success in business retention and expansion (BRE) is a vital first step in determining the extent to which economic development organizations (EDOs) emphasize and use performance measurement for this particular strategy. The limited literature available on the topic suggests that the emphasis EDOs place on performance measurement in BRE will vary, and is likely a function of certain organizational and program characteristics. As such, the article seeks to address three inter-related research questions: (1) How do EDOs define success in BRE based on the specific metrics they collect? (2) What factors explain the variation in emphasis that EDOs place on BRE metrics? and (3) What success factors are evident in the implementation of BRE programs that may increase the chances of achieving desired results? The analysis uses data from a national survey of EDOs and short case studies of five BRE programs in examining the research questions
Business · Economics · Function (biology · Management science · Process management · Variation (astronomy · Community Development and Social Impact · Computer Science · Public Policy and Administration Research · Public-Private Partnership Projects · Marketing
| Citations per year | 0.11 |
|---|---|
| Citation span | 2017 - 2017 (1) |
| Highly cited | No |