Testing a Multi-Dimensional Model of Organizational Performance
Prospects and Problems
Bibliographic Data
| ID | 6294264 |
|---|---|
| Authors | Sally Coleman Selden (University of Lynchburg, corresponding author), C Selden |
| Year | 2004 |
| Volume | 14 |
| Issue | 3 |
| Pages | 395-416 |
| Publication date | 2004-07-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Public Administration Research and Theory (JOURNAL) |
| Journal identifiers | ISSN: 1053-1858 • E-ISSN: 1477-9803 |
| Publisher | Oxford University Press (OUP) (PUBLISHER) |
| DOI | 10.1093/jopart/muh025 |
| OpenAlex | W2011301954 |
| Language | EN |
| Citations received | 40 |
| References cited | 8 |
Scholars have been preoccupied for generations with identifying the “best measure” and model of organizational performance. Drawing on previous work focused on the development of multi-dimensional frameworks or models of organizational performance, this article presents our perspective on organizational performance, discussing a multi-dimensional model that emphasizes the importance of assessing the two primary dimensions of performance, management and program performance. We advocate for the use of both perceptual and objective measures in seeking to understand organizational performance, finding that examining these perceptual and objective measures has significant usefulness in fully capturing performance. In addition, through the use of multi-level random coefficient (or hierarchical) modeling, we find various interconnections between management dimensions and program dimensions in understanding organizational performance in twenty-two human service organizations providing early care and education services
Business · Data mining · Knowledge management · Measure (data warehouse · Organization development · Organizational behavior and human resources · Organizational behavior management · Organizational Effectiveness · Organizational learning · Organizational performance · Organizational studies · Perception · Performance Management · Perspective (graphical · Accounting and Organizational Management · Computer Science · Evaluation and Performance Assessment · Psychology · Public Policy and Administration Research · Artificial Intelligence · Marketing
Making sense of performance information on effectiveness, costs, and equality during the Covid-19 pandemic. The importance of reference points for citizens’ performance information use
Managing Social Welfare Policy
Dynamic Capabilities in Public Organizations
Is Teacher Qualification Associated With the Quality of the Early Childhood Education and Care Environment? A Meta-Analytic Review
Faith-Based Assumptions About Performance
Agency autonomy, public service motivation, and organizational performance
Gender and performance in public organizations
Goal Ambiguity, Management, and Performance in U.S. Nursing Homes
Health-Related Assistance Programs, Leadership Support, and Organizational Performance
Analyzing the topology characteristic and effectiveness of the China city network
An empirical study of employee loyalty, service quality, cost reduction and company performance
Government Effectiveness in Comparative Perspective
Desperately Seeking Management
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Public management reform and organizational performance
Does the public sector outperform the nonprofit and for‐profit sectors? Evidence from a national panel study on nursing home quality and access
Exploring Variations in Contracting for Services Among American Local Governments
Closer Than “Arms Length”
Resource Stability and Federal Agency Performance
Learning on the Job
The Importance of Ethical Environment to Organizational Performance in Employment at Will States
Analyzing the Complexity of Performance Information Use
Focusing on the individual in cross‐sectoral collaboration
Public assessments of ministerial leadership in times of national crisis
Innovation Type and Diffusion
Navigating a Rough Terrain of Public Management
Performance in Public Organizations
Governance and organisational effectiveness
Disorder, dictatorship and government effectiveness
Citizen Satisfaction and the Kaleidoscope of Government Performance
The Benefits of Bureaucracy
Managerial Trustworthiness and Organizational Outcomes
Linking Organizational Capacity and Performance
Management and Performance in US Nursing Homes
The Performance Puzzle
In the Eye of the Storm
The moderating effects of policy domains on the relationship between group culture and organizational effectiveness
Effects of Ethics and Performance Management on Organizational Performance in the Public Sector
The Impact of Corruption, Rule of Law, Accountability, and Government Expenditure on Government Effectiveness
Sensemaking in organizations
Hierarchical linear models
Integrating the Individual and the Organization
Organizational Performance and Multiple Constituencies
Outcomes–Based Performance Management in the Public Sector
Galloping Elephants
Do Government Bureaucrats Make Effective Use of Performance Management Information
Do Private Schools Force Public Schools to Compete
| Unique citing works | 40 |
|---|---|
| Citations per year | 1,9 |
| Citation span | 2005 - 2025 (21) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 39 |