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Agency Theory and Beyond

Contracted Providers' Motivations to Properly Use Service Monitoring Tools

Bibliographic Data

ID6294563
AuthorsKristina T Lambright (0000-0001-5990-2277, Binghamton University, corresponding author)
Year2008
Volume19
Issue2
Pages207-227
Publication date2008-02-25
Open AccessNo
TypeARTICLE
VenueJournal of Public Administration Research and Theory (JOURNAL)
Journal identifiersISSN: 1053-1858 • E-ISSN: 1477-9803
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/jopart/mun009
OpenAlexW2045312405
LanguageEN
Citations received26
References cited40

This article uses agency and stewardship theories to explain different motivations for contracted providers to properly use service monitoring tools. To examine different motivations for proper tool use, seven case studies were conducted on early childhood programs in three communities in Upstate New York. The case studies specifically focused on the reporting forms that the early childhood programs completed. Data sources included (1) interviews with government agency and contracted provider employees, (2) content analysis of key documents relating to the service monitoring tools, and (3) attendance at meetings between government agencies and contracted providers on the service monitoring tools. This article finds support for both agency and stewardship theories

Agency (philosophy · Attendance · Business · Government (linguistics · Political science · Principal–agent problem · Public relations · Service (business · Service provider · Sociology · Stewardship (theology · Stewardship theory · Child Welfare and Adoption · Community Health and Development · Public Policy and Administration Research · Finance · Marketing

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Citations per year1.63
Citation span2010 - 2026 (17)
Highly citedNo

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