JPART Virtual Issue on Citizen-State Interactions in Public Administration Research
Bibliographic Data
| ID | 6294702 |
|---|---|
| Authors | Morten Jakobsen (0000-0002-0279-8867, Aarhus University, corresponding author), Oliver James (0000-0001-6031-2581, University of Exeter), Donald Moynihan (University of Wisconsin–Madison), Donald P Moynihan (0000-0003-4097-6908, University of Wisconsin–Madison), Tina Nabatchi (0000-0002-1410-3647, Syracuse University) |
| Year | 2019 |
| Volume | 29 |
| Issue | 4 |
| Pages | e8-e15 |
| Publication date | 2019-10-17 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Public Administration Research and Theory (JOURNAL) |
| Journal identifiers | ISSN: 1053-1858 • E-ISSN: 1477-9803 |
| Publisher | Oxford University Press (OUP) (PUBLISHER) |
| DOI | 10.1093/jopart/muw031 |
| OpenAlex | W2345427986 |
| Language | EN |
| Citations received | 54 |
| References cited | 36 |
In this virtual issue, we bring together a collection of research articles that—although not usually grouped together—all illustrate the importance of citizen-state interactions. Specifically, we include articles that directly incorporate citizens’ perceptions, attitudes, experiences of, or behavior related to public administration. About 10% of all JPART articles over the life of the journal so far (1991–2015) met our inclusion criteria. Of those articles, we selected seven for this virtual issue on the basis that they have offered important insights into citizen-state interaction at different stages of the policy cycle. We argue that public administration scholarship should focus much more on the role of citizens and citizen-state interactions at all stages of the policy cycle. This research should focus both on the different forms of interaction citizens have with administrators, and the outcomes of these interactions, for bureaucracy and for citizens themselves
Administration (probate law · Bureaucracy · Focus (optics · Inclusion (mineral · Political science · Politics · Public relations · Scholarship · Social science · Sociology · State (computer science · Computer Science · E-Government and Public Services · Local Government Finance and Decentralization · Public Policy and Administration Research · Public Administration
Behavioral Public Performance
Coproduction and inclusion
The Hidden Killer of Incentives? Understanding the Role of Administrative Burdens in Co-Production
Fairness Through Awareness
Bridging trust through institution and process
Exploring public participation modes in government
Relational leadership in local governance
Participatory governance and the capacity to engage
Street‐level bureaucrats in a relational state
Socially Equitable Public Service Provision
Reward exploitation or exploration? The effects of local government sustainability strategies and performance information on citizen evaluation
Accomplishing the Public Encounter
How Can Scholars Help to Embed Institutions of Public-Sector Change? (Or Things I Wish I’d Known When I Was a Grad Student)
Citizens’ Communication Styles in Written Public Encounters
From Passive Recipients to Active Participants
Affidavit aversion
Policy Instruments, Administrative Burdens, and Coproduction Preferences
Social Choice and Citizen Participation
Policy-taking styles
Practitioner as the Imaginary Father of Public Administration
Administrative Burden in Citizen–State Interactions
Historical Persistence of Meritocratic Selection on Citizen Compliance
Citizens' acceptance of artificial intelligence in public services
La ricerca sulla fiducia istituzionale può trarre vantaggio dall'apporto della motivazione al servizio pubblico
An empirical analysis of municipal efficiency and local resident satisfaction by council type in Victorian local government
Employee Engagement Among Public Employees
Beyond Psychological Costs
A Cross-Sectional Study on the Relationship Between Street-Level Bureaucrats’ Role Identity and Their Discretionary Decision-Making Practice toward Citizen-Clients
How-to Bureaucracy
Cop Wisdom and the Democratic Consequences of Citizen–State Interactions
Implementation of Digital‐Era Governance
How to systematically analyze co‐production to inform future policies? Introducing 5Ws of co‐production
Institutional factors driving citizen perceptions of AI in government
Prioritizing Along Prototypes
Between Trust and Blame
Conjectures on a relational turn in policy studies
Cross-country differences in implicit citizenship and servantship theories
The value of paired and longitudinal surveys in public administration research
Administrative Capital and Citizens’ Responses to Administrative Burden
The perceived power of clients, administrative burden and take-up of social benefits
Private organization’s moral behaviour and citizen support for public-private partnerships
Exploring Government‐Citizen Interaction in Public Service Performance Assessment
The limited impact of reference groups' symbolic gender representation on willingness to coproduce
Choosing the right crowdsourcing strategy
It takes (at least) two to tango
The role of target populations in resident support for local collaboration
From social categorization to implicit citizenship theories
How self-interest and symbolic politics shape the effectiveness of compensation for nearby housing development
Citizen Reactions to Bureaucratic Encounters
Children of a Lesser God
Matching to Categories
Do Performance Metrics and Targets Boost Trust in Government
Negativity bias in welfare policy feedback effects on mass publics
Performance ranking, span of control, and grassroots government responsiveness
Public Participation for 21st Century Democracy
The Submerged State
Why Trust Matters
The New Face of Government
The New Face of Government
An Experimental Test of the Expectancy-Disconfirmation Theory of Citizen Satisfaction
Normative and Instrumental Perspectives on Public Participation
Managing Citizens' Expectations of Public Service Performance
Bridging bureaucracy and democracy in Europe
Responsive Change
Explaining Citizen-Initiated Contacts with Municipal Bureaucrats
E‐Participation, Transparency, and Trust in Local Government
Toward a Definition of the Coproduction Concept
Putting the “Public” Back in Public Values Research
Citizen, Customer, Partner
Consumers as Coproducers of Public Services
What Do They Know, and Whom Do They Hold Accountable? Citizens in the Government-Nonprofit Contracting Relationship
Public Administration in Dark Times
Administrative Burden
Public Participation and Organizational Performance
The Impact of Organized Interests on Eligibility Determination
Testing the Expectancy Disconfirmation Model of Citizen Satisfaction with Local Government
Managing Coprovision
A Theory Of Government “Red Tape
Can Government Initiatives Increase Citizen Coproduction? Results of a Randomized Field Experiment
Performance Measures and Democracy
The Effect of Expectations and Expectancy Confirmation/Disconfirmation on Motorists' Satisfaction with State Highways
Unconscious Bias in Citizens’ Evaluations of Public Sector Performance
Administrative Exclusion
The Bite of Administrative Burden
Evaluating the Expectations Disconfirmation and Expectations Anchoring Approaches to Citizen Satisfaction with Local Public Services
Citizens' Perceptions of Politics and Ethics in Public Administration
Institutional Change and Coproduction of Public Services
Studying Governance and Public Management
| Unique citing works | 54 |
|---|---|
| Citations per year | 6,75 |
| Citation span | 2018 - 2026 (9) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 54 |