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High-Reliability Bandwidth Management in Large Technical Systems

Findings and Implications of Two Case Studies

Bibliographic Data

ID6295468
AuthorsEmma Roe (0000-0001-5278-815X, Mills College, corresponding author)
Year2004
Volume15
Issue2
Pages263-280
Publication date2004-12-16
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Public Administration Research and Theory (JOURNAL)
Journal identifiersISSN: 1053-1858 • E-ISSN: 1477-9803
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/jopart/mui015
OpenAlexW2092778201
LanguageEN
Citations received7
References cited1

A great deal of interest has arisen among organization theorists and practitioners about the high-reliability management of large hazardous technical systems and society's critical service infrastructures. However, much of the reliability analysis is centered on particular organizations that have command and control over their technical cores. Many technical systems, including large-scale water supplies and deregulated electricity generation, are not the exclusive domain of single organizations. This article reports on the strategy of managing performance fluctuations (what we call “bandwidth management”) in maintaining reliability over time in two critical infrastructures: large-scale water supplies and a large, deregulated electricity grid. The systems studied were reliable because high reliability was achieved not through invariance with respect to the control of key organizational processes, but rather through the careful management of fluctuations in core processes within specified bandwidths. Further, we describe a surprising advantage that complexity and tight coupling might afford in achieving reliability within these bandwidths

Bandwidth (computing · Business · Control (management · Electricity · Grid · Management control system · Power (physics · Reliability (semiconductor · Reliability engineering · Risk analysis (engineering · Telecommunications · Complex Systems and Decision Making · Computer Science · Engineering · Infrastructure Resilience and Vulnerability Analysis · Supply Chain Resilience and Risk Management

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Unique citing works7
Citations per year0,39
Citation span2008 - 2018 (11)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 7

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