Public Attitudes to Local Government in Turkey

Research on Knowledge, Satisfaction and Complaints

Bibliographic Data

ID6301565
AuthorsMuhammet Kosecik, Isa Sagbas (0000-0002-9374-7247)
Year2004
Volume30
Issue3
Pages360-383
Publication date2004-09-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueLocal Government Studies (JOURNAL)
Journal identifiersISSN: 0300-3930 • E-ISSN: 1743-9388
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/0300393042000310444
OpenAlexW2055981775
LanguageEN
Citations received6

This study examines prevailing characteristics of public attitudes to local government in Turkey based on the findings of a questionnaire based research project. The level of public knowledge of local government, people's satisfaction with local service provision, public views and complaints about local services are analysed. The findings show that the level of public knowledge of local government is low and people do not complain about local government services although the level of satisfaction is low. The belief that complaints would have no effect is the main reason for not complaining. The impact of sex, age, education, income, length of residence in the locality, housing tenure, and political opinion on public attitudes to local government is also assessed. Of these variables, age, education and income levels are found to be significant

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