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The paradox of organizational complexity in urban development

Boundary Spanners’ Handling of Citizen Proposals

Bibliographic Data

ID6301799
AuthorsSissel Hovik (Oslo Business School, Oslo Metropolitan University, Oslo, Norway, corresponding author), Inger Marie Stigen (0000-0002-1894-8938, Oslo Business School, Oslo Metropolitan University, Oslo, Norway)
Year2023
Volume49
Issue2
Pages314-333
Publication date2023-03-04
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueLocal Government Studies (JOURNAL)
Journal identifiersISSN: 0300-3930 • E-ISSN: 1743-9388
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03003930.2022.2052857
OpenAlexW4221016349
LanguageEN
Citations received3
References cited24

Although local governments establish various arrangements to stimulate citizen participation, knowledge about what happens with citizens’ proposals after participation is weak. To gain impact, citizen initiatives must be handled through the decision-making process. This article examines the dynamics of such handling of input from citizen participation in three different cases linked to an area-based initiative in Oslo, Norway. The study shows that different actors can play a role as boundary spanners handling citizen proposals, and how this crucial handling varies with the structural and procedural linkages between the participatory spaces and the formal decision-making processes. The study reveals a ‘complexity paradox’; in cases where responsibility is shared among different sectors and levels of government, each unit represents a veto point that can hinder citizen impact, but also an entrance that can enable such impact

Boundary (topology · Business · Citizen journalism · Government (linguistics · Local government · Organizational structure · Point (geometry · Political science · Politics · Process (computing · Public relations · Unit (ring theory · Veto · Computer Science · E-Government and Public Services · Law · Public Administration · Public Policy and Administration Research · Urban Planning and Governance

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Unique citing works3
Citations per year1,5
Citation span2024 - 2025 (2)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3

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