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Making the Public Sector More User Friendly? A Critical Examination of the Citizen's Charter

Bibliographic Data

ID6311383
AuthorsMicheal Conollly, Penny Mckeown, Grainne Miligan-Byrne
Year1994
Publication date1994-01-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueParliamentary Affairs (JOURNAL)
Journal identifiersISSN: 0031-2290 • E-ISSN: 1460-2482
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/oxfordjournals.pa.a052459
OpenAlexW1793554123
LanguageEN
Citations received7

Journal Article Making the Public Sector More User Friendly? A Critical Examination of the Citizen's Charter Get access MICHEAL CONOLLLY, MICHEAL CONOLLLY Search for other works by this author on: Oxford Academic Google Scholar PENNY MCKEOWN, PENNY MCKEOWN Search for other works by this author on: Oxford Academic Google Scholar GRAINNE MILIGAN-BYRNE GRAINNE MILIGAN-BYRNE Search for other works by this author on: Oxford Academic Google Scholar Parliamentary Affairs, Volume 47, Issue 1, January 1994, Pages 23–36, https://doi.org/10.1093/oxfordjournals.pa.a052459 Published: 01 January 1994

Charter · Library science · Media studies · Political science · Public sector · Sociology · User Friendly · Computer Science · Law · Political Systems and Governance · Public Administration · Public Policy and Administration Research

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    Open Access•Brian Hardy, Ruth Young et al.•Health & Social Care in the…•1999

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    Open Access•Luca Lo Schiavo•Public Administration•2000

  • From Public Administration to Public Management

    Open Access•Andrew Gray, Andrew T Gray et al.•Public Administration•1995

  • The new Charter System in Ghana

    Open Access•Frank Louis Kwaku Ohemeng•International Review of…•2010

  • Changes in Dutch government organisation

    John Van Leerdam•Local Government Studies•1995

Unique citing works7
Citations per year0.23
Citation span1995 - 2010 (16)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 7

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