Support for active citizenship and public service performance

Government efforts to increase civic engagement are predicated, in part, on the belief that this will lead to better public services. This assumption is tested by analysing the impact of different approaches to supporting active citizenship in English local authorities on their recorded service performance in 2005. Performance and support for active citizenship are modelled using data drawn from a national survey and secondary sources. The results suggest that councils which aim to promote understanding of citizenship among the public are more likely to have higher service performance, but that those which aim to increase citizen engagement in local governance are associated with lower performance in deprived areas

Active citizenship · Business · Citizenship · Civic engagement · Corporate governance · Government (linguistics · Local government · Political science · Politics · Public relations · Public service · Service (business · Law · Nonprofit Sector and Volunteering · Public Administration · Public Policy and Administration Research · Social Capital and Networks · Marketing

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  Open Access•Aya Elwageeh•Architecture and the Built…•2023

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• Public Participation and Public Service Modernization

  John Fenwick, Janice Mcmillan•International Journal of Public…•2012

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• Local Government Management and Performance

  Richard M Walker, Rhys Andrews•Journal of Public Administration…•2015

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• Active Citizenship and Neighborhood Governance; North-Western Literature and Global South Realities

  Open Access•Aya Elwageeh, Maarten Van Ham et al.•Sociology and Anthropology•2020

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• Active Citizenship in the UK

  Cristiano Bee, Dimitra Pachi•Journal of Civil Society•2014

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• Participación ciudadana y el desempeño de los gobiernos subnacionales

  Open Access•José Hernández Bonivento, Juan Pablo Miranda Orrego•Reforma y democracia•2019

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• Some limits and political implications of participation within health and social care for older adults

  Open Access•Malcolm Carey•Ageing and Society•2019

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• Social Capital and Fire Service Performance

  Open Access•Rhys Andrews, Gene A Brewer•Social Science Quarterly•2010

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• Supporting Effective Citizenship in Local Government

  Rhys Andrews, Richard Cowell et al.•Local Government Studies•2008

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• Exploring the Impact of Community and Organizational Social Capital on Government Performance

  Open Access•Rhys Andrews•Political Research Quarterly•2011

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• Contracting for social cohesion

  Rhys Andrews, James Downe et al.•Policy & Politics•2014

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• Building Better Theory by Bridging the Quantitative–Qualitative Divide

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• Building social capital

  David Robinson•Building social capital•2002

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• Citizenship and Social Class

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• The Managerial State

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• Sources of Public Service Improvement

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• How Would We Know What Works

  Open Access•Pauline Burton, Robina Goodlad et al.•Evaluation•2006

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• Social Capital and Government Performance in Iowa Communities

  Tom W Rice•Journal of Urban Affairs•2001

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• Institutional Performance and Social Capital

  H Coffe, Benny Geys•Journal of Urban Affairs•2005

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• Devolution and User Participation in Public Services

  Open Access•Rebecca Tunstall•Urban Studies•2001

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• Active Citizenship and Effective Public Services and Programmes

  Open Access•Tessa Brannan, Peter John et al.•Urban Studies•2006

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• Remaking Local Governance through Community Participation? The Case of the UK Community Waste Sector

  Open Access•David Luckin, L Sharp•Urban Studies•2004

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• Constituting ‘the public’ in public participation

  Open Access•Marian Barnes, Janet Newman et al.•Public Administration•2003

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• Social Capital and Local Governance

  Open Access•Vivien Lowndes, David Wilson•Political Studies•2001

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• The Community Option in Urban Policy

  Open Access•Pierre Clavel, Jessica Pitt et al.•Urban Affairs Review•1997

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• Nonprofits as Civic Intermediaries

  Open Access•Kelly Leroux•Urban Affairs Review•2007

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• Civic Culture and Government Performance in the American States

  Thomas Rice, T M Rice et al.•Publius The Journal of Federalism•1997

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• Outcomes–Based Performance Management in the Public Sector

  Open Access•Carolyn J Heinrich•Public Administration Review•2002

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• The Contribution of Volunteering, Trust, and Networks to Educational Performance

  Open Access•Peter John•Policy Studies Journal•2005

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• Enhanced legitimacy for local authority decision making

  Christine Cheyne, Margie Comrie•Policy & Politics•2002

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• A new deal for the community? Public participation in regeneration and local service delivery

  Paul Foley, Steve Martins•Policy & Politics•2000

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• Researching social capital in local environmental policy contexts

  Mark Pennington, Yvonne Rydin•Policy & Politics•2000

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• Consumerism Versus Empowerment

  Marian Barnes, Alan Walker•Policy & Politics•1996

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• Local authority performance indicators

  Julia Edwards•Local Government Studies•1998

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• Local Government and Service Users

  Pauline Dibben, Dean Bartlett•Local Government Studies•2001

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• The Modernisation of Local Decision Making

  Kenneth Orr, Kevin Orr et al.•Local Government Studies•2004

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• Modeling the Impact of Public Management

  Laurence J O’toole, L J O''Toole et al.•Journal of Public Administration…•1999

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• Social capital, institutional structures, and democratic performance

  Open Access•Thomas R Cusack•European Journal of Political…•1999

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• Civic Education and Political Knowledge in Australia

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• Social Capital and Politics

  Robert W Jackman, Ross A Miller•Annual Review of Political Science•1998

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• Popular discourse and the ethical deficiency of 'Third Way' conceptions of citizenship

  Hartley Dean•Citizenship Studies•2004

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• Governmentality and Rights and Responsibilities in Urban Policy

  Open Access•Mike Raco, Rob Imrie•Environment and Planning A…•2000

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• Who Wants to be an Active Citizen

  Open Access•Michael Marinetto, Mike Marinetto•Sociology•2003

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• Deepening Democracy

  Open Access•Archon Fung, Erik Olin Wright•Latin American Politics and Society•2001

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