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Conveying Mission Through Outcome Measurement

Services to the Homeless in New York City

Dados Bibliográficos

ID6329201
AutoresGordon J Campbell, Elizabeth Mccarthy (0000-0002-9996-7988), Elizabeth D Mccarthy (0009-0006-7340-8359)
Ano2000
Volume28
Fascículo2
Páginas338-352
Data de publicação2000-05-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoPolicy Studies Journal (JOURNAL)
Identificadores do periódicoISSN: 0190-292X • E-ISSN: 1541-0072
EditoraWiley (PUBLISHER • GB)
DOI10.1111/j.1541-0072.2000.tb02034.x
OpenAlexW1969469700
IdiomaEN
Citações recebidas5
Referências citadas10

This paper outlines the policy decision to implement a performance incentive program in a large social services agency. Specifically, it describes the evolution of services to homeless people in New York City, including the creation of the New York City Department of Homeless Services, the privatization of a majority of the shelter system, and the redefinition of the role of government in the provision of homeless services. It explains how performance measurement is an integral part of this evolution, and the numerous challenges that this initiative has presented to management of the Department

Agency (philosophy · Business · Economic growth · Economics · Government (linguistics · Human services · Incentive · Outcome (game theory · Political science · Public relations · Social Welfare · Sociology · Homelessness and Social Issues · Nonprofit Sector and Volunteering · Public Administration · Religion, Society, and Development

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    Susan E Lehrman, S Lehrman et al.•AIDS Care•2002

  • On the frontline or on the side-line? Homelessness care and care avoiders

    Thomas Maeseele, Maria Bouverne-De Bie et al.•European Journal of Social Work•2012

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    Open Access•Michael Eraut•International Journal of…•1982

  • What Right Do Public Managers Have to Lead

    Robert D Behn•Public Administration Review•1998

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    Gary T Henry, Kent C Dickey•Public Administration Review•1993

  • Contracting for Services in a Decentralized System

    R Smith, S R Smith et al.•Journal of Public Administration…•1996

Obras citantes distintas5
Citações por ano0,21
Intervalo de citações2002 - 2020 (19)
Velocidade de citaçãohistorical
Altamente citadoNão
Tipos de citaçãoNeutras: 5
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