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The Effect of Bureaucratic Responsiveness on Citizen Participation

Datos Bibliográficos

ID6358741
AutoresFredrik M Sjoberg (World Bank), Jonathan Mellon (0000-0001-6754-203X, Nuffield College, University of Oxford United Kingdom), Tiago Peixoto (World Bank)
Año2017
Volumen77
Número3
Páginas340-351
Fecha de publicación2017-02-13
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaPublic Administration Review (JOURNAL)
Identificadores de la revistaISSN: 0033-3352 • E-ISSN: 1540-6210
EditorialWiley (PUBLISHER • GB)
DOI10.1111/puar.12697
OpenAlexW2587835464
IdiomaEN
Citas recibidas83
Referencias citadas46

What effect does bureaucratic responsiveness have on citizen participation? Since the 1940s, attitudinal measures of perceived efficacy have been used to explain participation. The authors develop a “calculus of participation” that incorporates objective efficacy—the extent to which an individual's participation actually has an impact—and test the model against behavioral data from the online application Fix My Street (n = 399,364). A successful first experience using Fix My Street is associated with a 57 percent increase in the probability of an individual submitting a second report, and the experience of bureaucratic responsiveness to the first report submitted has predictive power over all future report submissions. The findings highlight the importance of responsiveness for fostering an active citizenry while demonstrating the value of incidentally collected data to examine participatory behavior at the individual level

Bureaucracy · Citizen journalism · Citizen science · Political science · Politics · Power (physics · Predictive power · Public relations · Test (biology · Value (mathematics · Computer Science · Law · Psychology · Public Administration · Public Policy and Administration Research · Social Media and Politics · Social Psychology

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Obras citantes distintas83
Citas por año10,38
Intervalo de citas2018 - 2026 (9)
Velocidad de citacióncurrent
Altamente citadoNo
Tipos de citaNeutras: 83
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