Models of E‐Government
Are They Correct? An Empirical Assessment
Bibliographic Data
| ID | 6364779 |
|---|---|
| Authors | David Coursey (Arizona State University, corresponding author), Donald F Norris (0009-0009-7997-5137, Arizona State University, corresponding author) |
| Year | 2008 |
| Volume | 68 |
| Issue | 3 |
| Pages | 523-536 |
| Publication date | 2008-03-24 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Public Administration Review (JOURNAL) |
| Journal identifiers | ISSN: 0033-3352 • E-ISSN: 1540-6210 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1540-6210.2008.00888.x |
| OpenAlex | W1968394405 |
| Language | EN |
| Citations received | 102 |
| References cited | 14 |
Research into e‐government is relatively new. Nevertheless, much contemporary thinking and writing about e‐government is driven by normative models that appeared less than a decade ago. The authors present empirical evidence from three surveys of local e‐government in the United States to test whether these models are accurate or useful for understanding the actual development of e‐government. They find that local e‐government is mainly informational, with a few transactions but virtually no indication of the high‐level functions predicted in the models. Thus, the models do not accurately describe or predict the development of e‐government, at least among American local governments. These models, though intellectually interesting, are purely speculative, having been developed without linkage to the literature about information technology and government. The authors offer grounded observations about e‐government that will useful to scholars and practitioners alike
E-Government · Economics · Empirical research · Epistemology · Government (linguistics · Information and Communications Technology · Linkage (software · Local government · Normative · Normative model of decision-making · Political science · Positive economics · Public economics · Test (biology · E-Government and Public Services · Internet Traffic Analysis and Secure E-voting · Law · Public Administration · Social Media and Politics
Reforming Local Government Through Digitalisation
ICT, E-Government and E-Governance
E-Government & the Concept of Evidence Based Monitoring for Effective Governance
E-procurement system adoption in local governments
Cloud Computing & Electronic Governance
ICT Use in Central Government
Technology married to good governance and diversity
The power reinforcement framework revisited
Governing the Local Digital Transformation
The role of digitalization in promoting the sustainable development goals. An empirical assessment of Italian local governments
Technical Foundation, External Environment, and Government Internet Service Capability
Cyberattacks at the Grass Roots
Assembling E‐Government Research Designs
A Three‐Stage Adoption Process for Social Media Use in Government
Implementation of Digital‐Era Governance
Advancing E‐Governance
Cyber Security Responsibilization
Leadership in Public Services Networks
Online Service Provision
Does better e-readiness induce more use of e-government? Evidence from the Korean central e-government
E-Government Innovation Initiatives in Public Administration
Philosophy for Open Government
Civil Servants' Perceptions Regarding ICT Use in Norwegian Central Government
Explaining the Failure of an Online Citizen Engagement Initiative
The Digital World of Local Government
Innovative City Hall
E-democracy at the American grassroots
Evaluation of the implementation of electronic government in Ghana
Changing tasks and changing public servants? The digitalisation and automation of public administrative work
E‐government and public service quality in Ghana
Determinants of Central Government Budget Disclosure
Reexamining the Role of Digital Technology in Public Administration
E-government development and the digital economy
Taking Stock of Russian eGovernment
Open Government Maturity Models
Citizen-Centric E-Government Services
Enhancing the adoption of digital public services
The adoption of public smartphone applications in Korea
Determinants of multi-service smartcard success for smart cities development
Beyond the box
Do they want it? Do they use it? The ‘Demand-Side’ of e-Government in Australia and New Zealand
Factors explaining why some citizens engage in E-participation, while others do not
Social media institutionalization in the U.S. federal government
Emergent digital era governance
Digital government and wicked problems
Social media adoption in the police
Proactive e-Governance
Open e-government in U.S. state governments
The future ain't what it used to be
Customer Relationship Management (CRM) technology and organizational change
EGovernment in cities of the knowledge society. An empirical investigation of Smart Cities' governmental websites
Determinants of data sharing in U.S. city governments
Measurement and benchmarking foundations
Effects of innovation-supportive culture and organizational citizenship behavior on e-government information system security stemming from mimetic isomorphism
Applying neural networks analysis to assess digital government evolution
Social media adoption at the American grass roots
Understanding the e-government paradox
Connecting citizens and local governments? Social media and interactivity in major U.S. cities
Cobra framework to evaluate e-government services
The great theory hunt
The evolution of theoretical contributions in digital government research
Development paths towards open government – an empirical analysis among heritage institutions
Knowledge vacuum
Improving the assessment of digital services in government websites
The efficiency of freedom
Political trust in the internet context
Defining digital transformation
E-Cognocracy and the design of public policies
Are determining factors of municipal E-government common to a worldwide municipal view? An intra-country comparison
A social media text analytics framework for double-loop learning for citizen-centric public services
From one-stop shop to no-stop shop
Managing cybersecurity at the grassroots
The State of Public Strategic Management Research
Determinants of Information and Communication Technology Adoption in Municipalities
Framing the Questions of E-Government Ethics
Análisis bibliométrico sobre la implementación de las tecnologías de la información y la comunicación en las administraciones públicas
An empirical test of stage models of e-government development
Facebook Practices in Western European Municipalities
Virtual Government–Citizen Relations
The Challenge of Balancing Innovation and Tradition in the Public Sector
Keeping Citizens Engaged
Exploring e-maturity in Italian local governments
Trust and transformational government
Analysis of the Impact of Digitalization on the Quality and Availability of Public Services in Ukraine – A Comparative Approach with Insights from Estonia
Organizational models for social media institutionalization
An empirical study of e-government adoption in the United Arab Emirates
The challenge of coordination
Assessing citizens’ non-adoption of public e-services in Germany
Synergy or conflict
The Internet Citizenry
Local E‐Government in the United States
E‐Participation and Environmental Protection
E‐participation Opportunities and the Ambiguous Role of Corruption
E‐Government 2020
Uses of Public Participation Geographic Information Systems Applications in E‐Government
Towards more digital cities? Change in technology use and perceptions across small and medium-sized US cities
Assessing the effect of organisational factors and ICT expenditures on e-maturity
Institutional Motivations in the Adoption of Innovations
Explaining and Measuring the Embrace of Local Agenda 21s by Local Governments
Beyond (and Within) City Limits
The end of liberalism
Digital Divide
Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
Innovation in Innovation
Shadow Theories” in Fountain's Theory of Technology Enactment
Developing fully functional E-government
Advancing E-Government at the Grassroots
E‐Government in the Asia‐pacific region
| Unique citing works | 102 |
|---|---|
| Citations per year | 5,67 |
| Citation span | 2008 - 2026 (19) |
| Citation velocity | current |
| Highly cited | Yes |
| Citation types | Neutral: 101 |