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Robotic Bureaucracy

Administrative Burden and Red Tape in University Research

Bibliographic Data

ID6364868
AuthorsBarry Bozeman (0000-0002-8084-3379, Arizona State University), Jan Youtie (0000-0002-9759-5252, Georgia Institute of Technology, corresponding author)
Year2019
Volume80
Issue1
Pages157-162
Publication date2019-10-07
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePublic Administration Review (JOURNAL)
Journal identifiersISSN: 0033-3352 • E-ISSN: 1540-6210
PublisherWiley (PUBLISHER • GB)
DOI10.1111/puar.13105
OpenAlexW2979561955
LanguageEN
Citations received43
References cited22

This Viewpoint essay examines university research administration and the use of software systems that automate university research grants and contract administration, including the automatic sending of emails for reporting and compliance purposes. These systems are described as “robotic bureaucracy.” The rise of regulations and their contribution to administrative burden on university research have led university administrators to increasingly rely on robotic bureaucracy to handle compliance. This article draws on the administrative burden, behavioral public administration, and electronic communications and management literatures, which are increasingly focused on the psychological and cognitive bases of behavior. These literatures suggest that the assumptions behind robotic bureaucracy ignore the extent to which these systems shift the burden of compliance from administrators to researchers

Administration (probate law · Bureaucracy · Business · Compliance (psychology · Political science · Public relations · Artificial Intelligence in Healthcare and Education · Law · Psychology · Public Administration · Scientific Computing and Data Management · scientometrics and bibliometrics research · Social Psychology

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Unique citing works43
Citations per year6,14
Citation span2019 - 2026 (8)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 42

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