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Strategies to Secure Compliance for a Mall Intercept Interview

Bibliographic Data

ID6368641
AuthorsJacob Hornik (0000-0002-1125-2073), Shmuel Elli (0000-0002-9742-148X), Shmuel Ellis
Year1988
Volume52
Issue4
Pages539
Publication date1988-01-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenuePublic Opinion Quarterly (JOURNAL)
Journal identifiersISSN: 0033-362X • E-ISSN: 1537-5331
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1086/269129
OpenAlexW2116243886
LanguageEN
Citations received17
References cited6

Subjects in a shopping mall were approached with a request to participate in a survey. Half the subjects were touched and gazed at by interviewers and the other half were not. These nonverbal techniques increased compliance to participate in the interviewing task and somewhat decreased respondents' perceived burden. The touch and no-touch groups did not differ in response quality, apparent response bias, or volunteer bias. Compliance was related to the gender of the interviewer but not related to that of the respondent. Implications for mall intercept surveys are discussed

Clothing · Compliance (psychology · Developmental psychology · Interview · Nonverbal communication · Quality (philosophy · Respondent · Task (project management · Applied Psychology · Deception detection and forensic psychology · Psychology · Psychology of Social Influence · Social Psychology · Stalking, Cyberstalking, and Harassment

  • An integrative review of sensory marketing

    Open Access•Aradhna Krishna•Journal of Consumer Psychology•2012

  • The science of interpersonal touch

    Open Access•Alberto Gallace, Charles Spence•Neuroscience & Biobehavioral…•2010

  • Understanding post-adoption behaviour in the context of ride-hailing apps

    Open Access•Kwame Simpe Ofori, Hod Anyigba et al.•Information Technology and People•2022

  • Could Affective Touch Alleviate the Negative Effects of Social Exclusion

    Open Access•Yiru Wang, Jinlong Su•Journal of Nonverbal Behavior•2026

  • Techniques of Social Influence

    Open Access•Dariusz Doliński•Techniques of Social Influence•2015

  • Tactile Stimulation and Consumer Response

    Jacob Hornik•Journal of Consumer Research•1992

  • Male homophobia, touch, and compliance

    Open Access•Dariusz Doliński•Polish Psychological Bulletin•2013

  • Vicarious social touch biases gazing at faces and facial emotions

    Annett Schirmer, Tabitha Ng et al.•Emotion•2018

  • The effect of a woman's incidental tactile contact on men's later behavior

    Open Access•Nicolas Guéguen•Social Behavior and Personality…•2010

  • Assessing Individual Differences in the Need for Interpersonal Touch and Need for Touch

    Mandy Nuszbaum, Alex Vo et al.•Social Psychology•2013

  • Retracted Article

    Open Access•Nicolas Guéguen•Social Psychology of Education•2004

  • Touch matters

    Cathrine Jansson-Boyd, Cathrine V Jansson-Boyd•Social Semiotics•2011

  • Evaluation of a Movie Theater Advertisement Campaign to Promote Behaviors that Prevent Spread of Aquatic Invasive Species

    Bret Shaw, Allison Howell et al.•Society & Natural Resources•2014

  • Food Matters

    Maxine Jacobson•Journal of Community Practice•2007

  • Using Mimicry to Elicit Answers to Intimate Questions in Survey Research

    Open Access•Nicolas Guéguen, Angélique Martins et al.•CAM•2013

  • Grabbing the Audience

    Open Access•H Roose•CAM•2007

  • Does Touch Affect Taste? The Perceptual Transfer of Product Container Haptic Cues

    Aradhna Krishna, Maureen Morrin et al.•Journal of Consumer Research•2008

  • Gender differences in touch

    Deborah S Stier, Judith A Hall•Journal of Personality and Social…•1984

  • On the mode of administering a questionnaire and responses to open-ended items

    Open Access•Robert M Groves•Social Science Research•1978

  • Compliance to requests made by gazing and touching experimenters in field settings

    Open Access•Chris L Kleinke•Journal of Experimental Social…•1977

  • Response Results of Lottery Buyer Behavior Surveys

    Eugene D Jaffe, Hanoch Pasternak et al.•Public Opinion Quarterly•1983

  • Respondent Burden

    Laure M Sharp, Joanne Frankel•Public Opinion Quarterly•1983

  • Trends in Attitudes Toward and Participation in Survey Research

    Stephen Schleifer•Public Opinion Quarterly•1986

Unique citing works17
Citations per year0,5
Citation span1992 - 2026 (35)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 17

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