Confronting and managing ethical dilemmas in social work using ChatGPT
Bibliographic Data
| ID | 6423749 |
|---|---|
| Authors | Michal Segal (0000-0001-8234-1439, Tel-Hai College, corresponding author) |
| Year | 2024 |
| Volume | 28 |
| Issue | 1 |
| Pages | 155-167 |
| Publication date | 2024-07-20 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | European Journal of Social Work (JOURNAL) |
| Journal identifiers | ISSN: 1369-1457 • E-ISSN: 1468-2664 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/13691457.2024.2377786 |
| OpenAlex | W4400862659 |
| Language | EN |
| Citations received | 7 |
| References cited | 19 |
Artificial intelligence (AI) is increasingly proving to be capable of assisting humans in complex decision-making processes. ChatGPT has become a crucial tool for assessing mental health and emotional awareness and helping to predict outcomes. Social workers' use of ChatGPT in navigating ethical dilemmas remains relatively unexplored. In this study, ChatGPT is compared to the Israeli Ethics Committee's responses to assess its utility in aiding social workers' ethical decisions. We translated questions previously sent to the Israeli Ethics Committee and posed them to ChatGPT-4 twice, one month apart. A significant improvement was observed in ChatGPT's second round of responses, which were more comprehensive and emphasised ethical dilemma complexity. ChatGPT consistently highlighted conflicting obligations and professional boundaries, contributing to a more nuanced understanding of ethical issues. The Ethics Committee's responses provided clearer, more actionable guidance, and was more concerned with legal issues. ChatGPT's tendency to address a variety of considerations ensures its potential to enhance ethical decision-making awareness and its value as a tool for social workers but it is not yet capable of independently resolving ethical dilemmas. ChatGPT's promising progress in supporting ethical decision-making in social work has led to discussions regarding the ethical implications of AI implementation within therapeutic professions
Engineering ethics · Political science · Public relations · Sociology · Work (physics · Artificial Intelligence in Healthcare and Education · Digital Mental Health Interventions · Engineering · Law · Psychology · Resilience and Mental Health · Social Work
Social workers’ perceptions of AI’s potential contributions to social work practice
Social workers’ evaluation of ChatGPT for solving ethical dilemmas within the limits of confidentiality
From resistance to integration
An Innovative Simulator for Practicing Ethical Dilemmas on the Boundaries of Confidentiality in Social Work
L’émergence de l’intelligence artificielle dans le champ de la formation en travail social
Exploring More-than-human Ethics of Large Language Models in Social Service Delivery
Perspectives on Social Work in the Digital Age
ChatGPT
Responding to Covid-19
AI Creates the Message
Contextual social valences for artificial intelligence
ChatGPT
Everyday ethics in professional life
A Call to Action on Artificial Intelligence and Social Work Education
Decision support and algorithmic support
Problematising Artificial Intelligence in Social Work Education
The End of the World as We Know It? ChatGPT and Social Work
What Social Workers Should Know About Ethics
| Unique citing works | 7 |
|---|---|
| Citations per year | 7 |
| Citation span | 2025 - 2026 (2) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 7 |