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Text as data for evaluation

Natural language processing and large language models to generate novel insights from unstructured text data

Bibliographic Data

ID6423912
AuthorsThomas Wencker (0000-0002-8825-8529, DEval – Deutsches Evaluierungsinstitut der Entwicklungszusammenarbeit, corresponding author), Janos Borst (0000-0002-9166-4069, Leipzig University), Andreas Niekler (0000-0002-3036-3318, Leipzig University)
Year2025
Volume31
Issue3
Pages369-393
Publication date2025-06-13
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEvaluation (JOURNAL)
Journal identifiersISSN: 1356-3890 • E-ISSN: 1461-7153
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/13563890251330911
OpenAlexW4411267265
LanguageEN
Citations received2
References cited57

Policy formulation and implementation generate large volumes of text. However, since reading all relevant sources is often impossible, evaluators must navigate the complexities of selecting the appropriate technology to efficiently extract meaningful information from growing amounts of unstructured text. Text mining blends interpretative and statistical methods to generate novel insights, potentially contributing to evidence-based policy-making. At the same time, biases, a potential lack of accuracy, explainability, and transparency create ethical concerns and make it necessary to combine natural language processing and human judgment to avoid over-reliance on the capabilities of these methods and, in particular, large language models. This article provides practical guidance on how evaluators can use natural language processing to convert unstructured data from text to structured data. It presents a decision framework that accounts for the characteristics of the data, the nature of the task, and the expected results, facilitating the selection of the appropriate technique

Big data · Data mining · Language model · Natural language · Natural language processing · Unstructured data · Computational and Text Analysis Methods · Computer Science · Topic Modeling · Artificial Intelligence

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Unique citing works2
Citations per year2
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 2

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