Implications of Occupational Stress and Burnout on Patient Safety at Public Hospitals in Malawi
Dados Bibliográficos
| ID | 6426952 |
|---|---|
| Autores | Paliani Chinguwo (0000-0001-8500-3259, autor correspondente) |
| Editores | Sohini Basu Roy |
| Ano | 2025 |
| Volume | 2025 |
| Fascículo | 1 |
| Data de publicação | 2025-01-01 |
| Peer Reviewed | Sim |
| Open Access | Sim |
| Tipo | ARTICLE |
| Periódico | Health & Social Care in the Community (JOURNAL) |
| Identificadores do periódico | ISSN: 0966-0410 • E-ISSN: 1365-2524 |
| Editora | Wiley (PUBLISHER • GB) |
| DOI | 10.1155/hsc/4625173 |
| OpenAlex | W4409895854 |
| Idioma | EN |
| Referências citadas | 58 |
Due to an acute shortage of medical doctors, clinical officers (COs) in Malawi are tasked with duties that conventionally fall within the purview of the former. The purpose of this paper is to demonstrate that excessive workload and long hours of work are psychosocial hazards that contribute to occupational stress (OS) and burnout among COs at public hospitals. The study used a qualitative research approach. The study sites comprised five state‐owned hospitals: Mulanje District Hospital, Chikwawa District Hospital, Balaka District Hospital, Nkhata Bay District Hospital, and Queen Elizabeth Central Hospital in Blantyre. Three methods of data collection were used: semistructured interviews, focus group discussions, and document analysis. Thematic analysis was employed as a method of data analysis. The study found that the cognitive effects of OS and burnout among COs are eventually externalized to the general public through medical errors and mistakes. The study concluded that the medical errors and mistakes associated with the cognitive effects of OS and burnout among COs pose negative impacts on patient safety. The medical errors and mistakes associated with OS and burnout are ultimately impediments to patient satisfaction. Hence, this paper coins the term ‘impact shifting’ to refer to the externalization of the consequences of OS and burnout among COs to the general public through poor patient safety and ultimately low patient satisfaction
Burnout · Environmental health · Occupational safety and health · Occupational stress · Stress (linguistics · Medical Malpractice and Liability Issues · Medicine · Nursing · Patient Safety and Medication Errors · Patient Satisfaction in Healthcare · Psychology · Clinical Psychology
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Determinants of patient satisfaction
Executive Leadership and Physician Well-being
Factors underlying the effect of organisational downsizing on health of employees
Patient satisfaction in primary health care
The Social Determinants of Health
How Excessive Workloads and Long Hours of Work Contribute to Occupational Stress and Burnout Among Clinical Officers at Public Hospitals in Malawi
Resilient Labour
Effect of Long Working Hours on Depression and Mental Well-Being among Employees in Shanghai
Work
Does school context matter? Relations with teacher burnout and job satisfaction
The measurement of experienced burnout
The Scramble for Africans
Structural adjustment and health
Social Conditions As Fundamental Causes of Disease
Social Conditions as Fundamental Causes of Health Inequalities
Fundamental Causes' of Social Inequalities in Mortality
| Velocidade de citação | historical |
|---|---|
| Altamente citado | Não |