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Directors or coaches

Supervisors’ Interactional Practices When Care Workers Voice Their Work-Related Concerns in Care Homes

Bibliographic Data

ID6429188
AuthorsVilhelmiina Lehto‐niskala (0000-0002-5953-2576, University of Helsinki), Miira Niska (0000-0003-1494-2245, University of Helsinki), Antero Olakivi (0000-0002-7011-8536, Finnish Institute of Occupational Health)
Year2025
Pages1-17
Publication date2025-03-19
Open AccessNo
TypeARTICLE
VenueInternational Journal of Care and Caring (JOURNAL)
Journal identifiersISSN: 2397-8821 • E-ISSN: 2397-883X
PublisherBristol University Press (PUBLISHER • GB)
DOI10.1332/23978821y2025d000000109
OpenAlexW4408594598
LanguageEN
Citations received1
References cited13

Giving care workers opportunities to voice their concerns can have a significant impact on their work engagement. The aim of this article is to explore how care home supervisors discursively position themselves in relation to care workers when responding to their work-related concerns. The data consist of 19 official workplace meetings in four care homes. The analysis draws from discourse analysis and positioning theory. The care home supervisors used two interpretative repertoires that constructed two subject positions for them: the task-oriented leadership repertoire presented the supervisor as a director; and the relationship-oriented leadership repertoire presented the supervisor as a coach

Care work · Employee voice · Medical education · Work (physics · Applied Psychology · Engineering · Healthcare innovation and challenges · Medicine · Mental Health and Patient Involvement · Nursing · Psychology · Social Psychology · Social Work Education and Practice

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Highly citedNo

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