Fear and phoning
Telephones, fraud, and older adults in the UK
Bibliographic Data
| ID | 6430754 |
|---|---|
| Authors | Mark Button (0000-0002-4169-2619, University of Portsmouth, corresponding author), David Shepherd (0000-0001-8364-3041, University of Portsmouth), C Hawkins (0000-0003-1177-3319, University of Portsmouth), Jacki Tapley (0000-0002-6218-5392, University of Portsmouth) |
| Year | 2024 |
| Volume | 31 |
| Issue | 1 |
| Pages | 117-134 |
| Publication date | 2024-06-12 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Review of Victimology (JOURNAL) |
| Journal identifiers | ISSN: 0269-7580 • E-ISSN: 2047-9433 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/02697580241254399 |
| OpenAlex | W4399651765 |
| Language | EN |
| Citations received | 8 |
| References cited | 45 |
This study explores the experiences of attempted frauds and victimisation which use largely telephone-based means of communication on predominantly over 75s in the United Kingdom. Using a postal survey targeted at the clients of a charity working mostly with this age group, two surveys were conducted during the 18-month life of the project, securing almost 2,000 responses, which sought to explore their experience of fraud as part of a wider evaluation of a fraud prevention initiative. The surveys were supported by 18 interviews with clients and 7 interviews with the charity co-ordinator and volunteers. The research found higher rates of victimisation than the norm for this group, combined with a large number of attempted frauds predominantly via the telephone, with 20% of respondents experiencing at least weekly attempts. The research highlights the first significant evidence of the fears, concerns, and anxieties among a minority of this group of frauds/scams and their impact on their daily lives. The paper also offers insights into telephone fraud and a typology of this crime
Advertising · Business · Criminology · Medical emergency · Poison control · Social science · Sociology · Suicide prevention · Telephone interview · Telephone survey · Typology · Victimisation · Crime, Deviance, and Social Control · Crime, Illicit Activities, and Governance · Cybercrime and Law Enforcement Studies · Human Factors and Ergonomics · Medicine · Psychology · Social Psychology
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| Unique citing works | 8 |
|---|---|
| Citations per year | 4 |
| Citation span | 2024 - 2026 (3) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 8 |