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Platform rules as privacy tools

The influence of screenshot accountability and trust on privacy management

Bibliographic Data

ID6443358
AuthorsAlexis Shore Ingber (0000-0002-8085-2355, Boston University, corresponding author), Kelsey Prena (0000-0002-6972-1899, Boston University)
Year2023
Volume27
Issue2
Pages1053-1072
Publication date2023-07-28
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueNew Media & Society (JOURNAL)
Journal identifiersISSN: 1461-4448 • E-ISSN: 1461-7315
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/14614448231188929
OpenAlexW4385381335
LanguageEN
Citations received5
References cited36

Society has normalized the use of the screenshot feature to surreptitiously capture and share private digital messages. While screenshots have utilitarian purposes, we provide evidence that this feature enables violations of interpersonal privacy expectations. In addition, we extend communication privacy management (CPM) theory beyond its interpersonal limitations to include platforms as privacy rulemakers through explicit cues and embedded trust. We conducted a 2(Accountability cue: present or absent) × 3(Platform trust: high, low, control) between-subjects experiment to understand their conditional impact on control over and disclosure of personal and co-owned information within a proposed digital messaging platform ( N = 307). Our experimental results showcase the power of a screenshot accountability cue and platform trust on privacy perceptions and management within messaging platforms. Implications for design against the screenshot feature are discussed

Accountability · Computer security · Control (management · Internet privacy · Interpersonal communication · Perception · Political science · Private information retrieval · Computer Science · Privacy, Security, and Data Protection · Psychology · Sexuality, Behavior, and Technology · Social Media and Politics · Social Psychology · Artificial Intelligence

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    Open Access•Alexis Shore Ingber, Jessica Vitak•Journal of Computer-Mediated…•2025

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    Open Access•Alexis Shore Ingber•New Media & Society•2026

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    Open Access•Ziran Zhao, A Fung•Media International Australia•2025

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    Open Access•Terry Flew•Journal of Communication•2021

  • What’s behind that screenshot? Digital windows and capturing data on screen

    Open Access•Emily M Cramer, Bryan M Jenkins et al.•Convergence The International…•2023

  • Privacy’s Blueprint

    Woodrow Hartzog•Privacy's Blueprint•2018

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    Sandra Petronio•Boundaries of Privacy•2002

  • “You can't tell anyone but …”

    Maria K Venetis, Kathryn Greene et al.•Communication Monographs•2012

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    Open Access•Jette Kofoed, Malene Charlotte Larsen•First Monday•2016

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    Sandra Petronio•Journal of Family Communication•2013

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    Open Access•Hyunjin Kang, Jeeyun Oh•New Media & Society•2021

  • The social life of screenshots

    Open Access•Victoria Jaynes•New Media & Society•2019

  • The corporate cultivation of digital resignation

    Open Access•Nora A Draper, Joseph Turow•New Media & Society•2019

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    Open Access•Béla Bodó•New Media & Society•2020

  • Networked privacy

    Open Access•Alice E Marwick, Arthur Marwick et al.•New Media & Society•2014

  • Trust in open data applications through transparency

    Open Access•Christian Wiencierz, Marco Lünich•New Media & Society•2020

  • Beyond Neutrality

    Open Access•Blake Hallinan, Rebecca Scharlach et al.•Communication Theory•2021

  • The Social Media Privacy Model

    Open Access•Sabine Trepte•Communication Theory•2020

  • On the Dangers of Pulling a Fast One

    Kenneth C Herbst, E J Finkel et al.•Journal of Consumer Research•2012

Unique citing works5
Citations per year2,5
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 5

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