The effect of information seeking behaviour on trust in AI in Asia
The moderating role of misinformation concern
Bibliographic Data
| ID | 6443545 |
|---|---|
| Authors | Taberez Ahmed Neyazi (0000-0001-8695-1007, National University of Singapore, Singapore, corresponding author), Tan Khai Ee (National University of Singapore, Singapore), Arif Hussain Nadaf (0000-0002-9493-4853, Islamic University of Science and Technology), Arif Nadaf (Islamic University of Science & Technology, India), Ralph Schroeder (0000-0002-4229-1585, University of Oxford) |
| Year | 2023 |
| Volume | 27 |
| Issue | 4 |
| Pages | 2414-2433 |
| Publication date | 2023-11-22 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | New Media & Society (JOURNAL) |
| Journal identifiers | ISSN: 1461-4448 • E-ISSN: 1461-7315 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/14614448231212804 |
| OpenAlex | W4388906910 |
| Language | EN |
| Citations received | 4 |
| References cited | 45 |
Public opinion on new technologies, like artificial intelligence (AI), is influenced by media coverage. However, it remains unclear as to what extent seeking news and information about AI on legacy media as opposed to social media can shape trust in AI. A cross-national survey conducted across Malaysia, Indonesia, Singapore and India investigated the impact of information seeking behaviour on trust in AI, as well as the moderating role of concern about misinformation online. Results indicate a positive relationship exists between seeking AI information on social media and trust across all countries. However, for traditional media, this association was only present in Singapore. When considering misinformation, a positive moderation effect was found for social media in Singapore and India, whereas a negative effect was observed for traditional media in Singapore. These findings have implications for the adoption of novel technologies and highlight the importance of understanding the role of media in shaping public trust
Information seeking · Misinformation · Moderation · Political science · Politics · Public opinion · Public relations · Social media · Computer Science · Media Influence and Health · Misinformation and Its Impacts · Psychology · Social Media and Politics · Social Psychology
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| Unique citing works | 4 |
|---|---|
| Citations per year | 2 |
| Citation span | 2024 - 2025 (2) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 4 |