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Actor collaboration in the implementation of business licensing integrated with the land use framework

Indonesian case study

Bibliographic Data

ID6459212
AuthorsArditya Wicaksono (0000-0002-8661-1106, Social Welfare Department), Rosita Novi Andari (0000-0002-1244-6320, Social Welfare Department), Ulfa Sevia Azni (0000-0001-9431-2045, Social Welfare Department, corresponding author), Reza Amarta Prayoga (0000-0002-5534-5693, Social Welfare Department), Intan Hapsari Surya Putri (0000-0001-5944-8289, Social Welfare Department), Eko Wahyono (0000-0002-4529-559X, Social Welfare Department), Putri Andini (University of Indonesia), Rahayu Nurlika (University of Indonesia), Nandia Meitayusni Nabila (Ministry of Agrarian Affairs and Spatial Planning/National Land Agency, Indonesia), Gustaf Wijaya (0000-0002-0399-507X, Social Welfare Department), Eliana Sidipurwanty (0000-0002-7212-1296, Social Welfare Department), Badrun Susantyo (0000-0003-0015-7828, Social Welfare Department)
Year2025
Volume6
Issue1
Pages45-57
Publication date2025-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueUrban Governance (JOURNAL)
Journal identifiersISSN: 2664-3286 • E-ISSN: 2667-3800
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.ugj.2025.10.003
OpenAlexW4415219657
LanguageEN
References cited41

Ease of doing business is a pillar of a nation's development. Creating fast, easy, transparent, accountable, and integrated business registration licensing services requires the collaboration of actors across sectors and government levels. This study aims to explain how actor collaboration in business licensing is integrated with the Land Use Framework in Indonesia. The research was conducted using a qualitative approach with a case study method. The results showed that integrated business licensing is a collaborative process between actors from various government institutions, both central and regional. This collaboration is shown through integrating the Online Single Submission Risk-Based Approach (OSS-RBA) system with the spatial system, as well as the active role of actors in synchronizing licensing and spatial utilization. However, implementing this policy faces challenges in the form of a sectoral ego, limited capacity, and unoptimal coordination between actors. For this reason, it is necessary to strengthen collaborative governance through role clarity, capacity building, and coordination between actors. These findings provide implications for formulating business licensing policies in Indonesia to be more adaptive to spatial dynamics and the needs of business actors.

Business model · Business process · Business system planning · Business-to-business · Corporate governance · Government (linguistics) · Indonesian · Land registration · Process (computing) · Public Procurement and Policy

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