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From Public Value to Adoption

Understanding the Mediators of ICT Use in Smart Cities

Bibliographic Data

ID6459555
AuthorsShuo Fei (0000-0002-9190-0666, corresponding author)
Year2025
Volume36
Issue4
Pages525-537
Publication date2025-05-27
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueVoluntas Revista Internacional de Filosofia (JOURNAL)
Journal identifiersISSN: 2179-3786 • E-ISSN: 1573-7888
PublisherSpringer Science+Business Media (PUBLISHER • DE)
DOI10.1007/s11266-025-00743-1
OpenAlexW4410794915
LanguageEN
Citations received1
References cited56

This study investigates the factors influencing ICT device adoption in smart cities, with a particular focus on the mediating roles of perceived public value and ICT self-efficacy. Drawing on survey data from 474 residents in Tianjin, China, structural equation modeling shows that volunteer engagement significantly enhances both perceived public value and ICT self-efficacy, which in turn promote ICT adoption. Among the two mediators, perceived public value exerts a stronger influence, highlighting the importance of collective expectations regarding the effectiveness of e-government services over individual technological confidence. Furthermore, service quality and accessibility positively shape public value perceptions, whereas information security demonstrates a comparatively limited effect. These findings offer new insights into the mechanisms driving ICT adoption in smart cities and underscore the critical role—and challenges—of volunteer services in fostering citizen engagement and enhancing the perceived value of digital governance.

Business · Information and Communications Technology · Political science · Public relations · Public value · Value (mathematics · World Wide Web · Computer Science · E-Government and Public Services · Smart Cities and Technologies · Technology Adoption and User Behaviour

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Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1

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