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Performance Measurement

Bibliographic Data

ID7076151
AuthorsBarbara Townley, Rosemary Doyle
Year2007
Publication date2007-02-15
Peer ReviewedYes
Open AccessYes
TypeOTHER
VenueThe Blackwell Encyclopedia of Sociology (JOURNAL)
PublisherWiley (PUBLISHER • GB)
DOI10.1002/9781405165518.wbeosp017
OpenAlexW4235822284
ISBN9781405165518
LanguageEN
References cited9

Performance measurement encompasses the role of performance indicators, measures, and targets within a performance management system and is designed to improve organizational functioning. Indicators, or key performance indicators, identify key areas of strategic and operational performance in organizations. Measures seek to give a numerical evaluation of their achievement, while targets are designed as aspirational statements of intended future performance. The purpose of performance measurement is to improve organizational performance by focusing on the key functions or activities that are designed to achieve organizational objectives, and motivate and influence behavior through the setting of targets. Performance measurement is central to strategic management approaches, which utilize core mission statements, strategic objectives, and a focus on outputs to drive organizational performance

Business · Computer security · Key (lock · Knowledge management · Organizational performance · Performance indicator · Performance Management · Performance measurement · Process management · Strategic planning · Accounting and Organizational Management · Computer Science · Outsourcing and Supply Chain Management · Public Policy and Administration Research · Marketing

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Citation velocityhistorical
Highly citedNo

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