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Exploring the relationship between shared identity and interoperability

A Mixed Methods Analysis of Discussion-Based Multi-Agency Emergency Response Exercises

Bibliographic Data

ID7350242
AuthorsLouise Davidson (0000-0002-8571-7443, University of Sussex, corresponding author), Holly Carter (0000-0002-2084-7263, Behavioural Science and Insights Unit, UK Health Security Agency, Porton Down, UK), John Drury (0000-0002-7748-5128, University of Sussex), Richard Amlôt (0000-0003-3481-6588, Behavioural Science and Insights Unit, UK Health Security Agency, Porton Down, UK), Alexander Haslam (0000-0001-9523-7921, The University of Queensland)
Year2024
Volume35
Issue1
Pages118-134
Publication date2024-07-09
Open AccessYes
TypeARTICLE
VenuePolicing & Society (JOURNAL)
Journal identifiersISSN: 1043-9463 • E-ISSN: 1477-2728
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/10439463.2024.2374834
PMID39691915
OpenAlexW4400510848
LanguageEN
Citations received3
References cited43

Previous research has shown ongoing difficulties between Police, Fire and Rescue, and Ambulance Service responders during multi-agency emergencies. Recently, researchers have used the Social Identity Approach to gain insight into these challenges, offering a psychological framework for understanding relations within and between response organisations. This study builds upon previous work by engaging responders from the emergency services in six discussion-based exercises. By analysing participants' identity levels and their perceptions of joint working performance, we found a positive association between shared identity and interoperability. Analysis of the discussion transcripts highlighted areas where joint working faced obstacles, such as the use of organisation-specific terminology. Furthermore focus group discussions after the exercise revealed key factors linking shared identity to effective multi-agency response, including increased motivation to collaborate and increased trust and respect. This research deepens our understanding of multi-agency working from a social identity perspective, highlighting the importance of shared identity in enhancing joint efforts. Practical implications are addressed

Agency (philosophy · Focus group · Identity (music · Interoperability · Knowledge management · Perception · Perspective (graphical · Political science · Public relations · Social group · Social identity approach · Social identity theory · Social science · Sociology · Terminology · Computer Science · Disaster Management and Resilience · Psychology · Public Relations and Crisis Communication · Social Psychology · Team Dynamics and Performance

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Citations per year3
Citation span2025 - 2025 (1)
Highly citedNo

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