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Leveraging Technologies in Public Agencies

The Case of the U.S. Census Bureau and the 2010 Census

Bibliographic Data

ID7361355
AuthorsKevin C Desouza (0000-0002-4734-3081, Virginia Tech, corresponding author), Akshay Bhagwatwar (0000-0002-4057-1305, Indiana University, corresponding author)
Year2012
Volume72
Issue4
Pages605-614
Publication date2012-06-05
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePublic Administration Review (JOURNAL)
Journal identifiersISSN: 0033-3352 • E-ISSN: 1540-6210
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1540-6210.2012.02592.x
OpenAlexW2154053800
LanguageEN
Citations received9
References cited13

Emerging technologies are transforming government agencies and the nature of governance and pose new challenges for public managers. Under the leadership of Steven J. Jost, associate director for communications, the U.S. Census Bureau leveraged emerging technologies during the 2010 Census to complete the project under budget while also engaging citizens through the design of viable participatory platforms. The 2010 Census campaign focused on increasing response rates and encouraging citizen participation through innovations in the communication process with citizens and through the infusion of technology. The Census Bureau also effectively managed risks associated with the use of emerging technologies. The authors examine the innovations, the risks, and the effort to manage those risks under Jost’s leadership

Business · Census · Citizen journalism · Corporate governance · Emerging technologies · Government (linguistics · Information and Communications Technology · Political science · Population · Public relations · Sociology · Computer Science · E-Government and Public Services · Finance · Law · Privacy, Security, and Data Protection · Public Administration · Social Media and Politics

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Unique citing works9
Citations per year0,64
Citation span2012 - 2024 (13)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 9

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