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Listener Response Strategies to a Distressed Other

Bibliographic Data

ID7467440
AuthorsClifford I Notarius (Catholic University of America), Lisa R Herrick (Catholic University of America)
Year1988
Volume5
Issue1
Pages97-108
Publication date1988-02-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Social and Personal Relationships (JOURNAL)
Journal identifiersISSN: 0265-4075 • E-ISSN: 1460-3608
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0265407588051006
OpenAlexW1972971884
LanguageEN
Citations received14
References cited19

Talking with someone who is distressed can be an emotionally provocative experience. When confronted with a distressed person, listeners have been found to employ a variety of response strategies, with varying effects on the troubled talker; and to experience, themselves, a range of feeling reactions. This study examined the association between a listener's response style and her affective reactions following a conversation with a distressed individual. Thirtyfemale subjects participated in a fifteen-minute dyadic interaction in which they talked with a confederate enacting a depressed role. Observational coding of listener response strategies revealed that subjects who relied on advice-giving, chit-chat and/or joking were significantly more depressed and more rejecting of their partners than were subjects who acknowledged the confederate's mood and who relied on supportive listening techniques. These findings suggest the importance of listener's behaviour in determining the outcomes of informal helping encounters

Active listening · Coding (social sciences · Conversation · Developmental psychology · Feeling · Mood · Psychotherapist · Style (visual arts · Communication · Counseling, Therapy, and Family Dynamics · Educational and Psychological Assessments · Language, Discourse, Communication Strategies · Psychology · Social Psychology

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    Open Access•DJ Goldsmith, EL MacGeorge•Human Communication Research•2000

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Unique citing works14
Citations per year0,38
Citation span1989 - 2025 (37)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 14

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