Readers’ Advocates or Newspapers’ Ambassadors
Newspaper Ombudsmen in the Netherlands
Bibliographic Data
| ID | 7499010 |
|---|---|
| Authors | Arjen Van Dalen (0000-0001-5785-2245, University of Amsterdam, East Indies House (OIH), Kloveniersburgwal 48, 1012 CX Amsterdam, The Netherlands, corresponding author), Mark Deuze (0000-0002-1986-5050, Indiana University, corresponding author) |
| Year | 2006 |
| Volume | 21 |
| Issue | 4 |
| Pages | 457-475 |
| Publication date | 2006-11-29 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | European Journal of Communication (JOURNAL) |
| Journal identifiers | ISSN: 0267-3231 • E-ISSN: 1460-3705 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/0267323106070011 |
| OpenAlex | W1982961374 |
| Language | EN |
| Citations received | 5 |
| References cited | 10 |
At the beginning of the 21st century, politicians, scholars and journalists want news media to be more accountable and transparent. The newspaper ombudsman is often considered an example of an accountability mechanism. Similarly to Japan, the US and elsewhere, newspapers in the Netherlands have introduced this function in the newsroom. A questionnaire and open-ended interviews with Dutch ombudsmen showed two different views of the function: on the one hand, they see themselves as the ‘readers’ advocate’, whose loyalty lies with the reader; on the other hand, they are the ‘paper’s ambassador’, who defends the paper’s interests. The ombudsman can be seen as an accountability mechanism, or as a way to strengthen the newspaper’s relationship with its readers
Accountability · Epistemology · Function (biology · Loyalty · Mechanism (biology · Media studies · Newspaper · Political science · Public relations · Sociology · Media Studies and Communication · Political Influence and Corporate Strategies · Public Relations and Crisis Communication · Law
| Unique citing works | 5 |
|---|---|
| Citations per year | 0,26 |
| Citation span | 2007 - 2020 (14) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 5 |