Dados Bibliográficos

AUTOR(ES) J.A. Bonito , Bethany R Lutovsky , Katerina Nemcova , Eric Tsetsi , Anjali Ashtaputre , Corey A Pavlich , Chelsie Akers , S.A. Rains
AFILIAÇÃO(ÕES) Department of Communication, University of Arizona , Tucson, AZ, USA, University of Arizona
ANO 2017
TIPO Book
CITAÇÕES 1
ADICIONADO EM 2025-08-14
MD5 A6D8FB635F2E774BA457B55F2D94D5C1

Resumo

Mutual influence is central to prominent supportive communication theories but remains understudied. We conduct a turn-level analysis to investigate mutual influence in the unfolding nature of conversations among 334 stranger dyads discussing a personal problem. We examine how the types of messages produced by support seekers influence the immediate response from providers, and how that provider response impacts the next message produced by support seekers. Seeker use of approach behaviors and exonerating justifications were associated with higher levels of person centeredness in provider responses, and avoidance behaviors were associated with lower levels of provider person centeredness. Higher levels of provider person centeredness were associated with a greater likelihood of approach behaviors, exonerating justifications, and incriminating justifications and lower likelihood of avoidance behaviors from seekers. The results collectively suggest virtuous and vicious cycles in the messages produced by seekers and providers during supportive conversations.

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