Using Text Messages in U.S. Mobile Phone Surveys
Bibliographic Data
| ID | 7774124 |
|---|---|
| Authors | Charlotte Steeh (Centers for Disease Control and Prevention), Trent D Buskirk (0000-0003-4798-9154, Saint Louis University), Mario Callegaro (0000-0002-9946-4483, University of Nebraska–Lincoln) |
| Year | 2007 |
| Volume | 19 |
| Issue | 1 |
| Pages | 59-75 |
| Publication date | 2007-02-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | CAM (JOURNAL) |
| Journal identifiers | ISSN: 1087-8513 • E-ISSN: 1552-3969 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/1525822x06292852 |
| OpenAlex | W2127336112 |
| Language | EN |
| Citations received | 15 |
| References cited | 5 |
Attempts to interview the general population using cell phones have revealed underlying weaknesses. Noncoverage is severe because all persons who rely solely on fixedline telephones are excluded. Nonresponse stemming from the difficulty of contacting potential respondents and convincing them to participate also increases. Only the spread of mobile technology will remedy noncoverage. This article presents the results of an experiment that tests the effectiveness of sending text messages to improve non-response. The results give little support to our hypothesis that sending an advance text message would make contacting respondents easier. Other outcome rates do show positive effects. We also discovered that the act of sending the text message provided valuable data about the sample unit. This outside information, similar to the information traditional telephone surveys obtain from directories, indicates whether a mobile number is in service and allows researchers to adapt their calling rules to achieve greater efficiency
Business · Computer network · Internet privacy · Mobile phone · Phone · Population · Sample (material) · Service (business) · Short Message Service · Sociology · Telecommunications · Text message · Text messaging · World Wide Web · Computer Science · Demography · Focus Groups and Qualitative Methods · Marketing · Mobile Crowdsensing and Crowdsourcing · Psychology · Survey Methodology and Nonresponse
Reaching the U.S. Cell Phone Generation
Improving Response Rates and Questionnaire Design for Mobile Web Surveys
Efficiency of Different Recruitment Strategies for Web Panels
Short and Sweet? Length and Informative Content of Open-Ended Responses Using SMS as a Research Mode
Feasibility and Quality of a National RDD Smartphone Web Survey
A National RDD Smartphone Web Survey
Mobile Phones in an Environment of Competing Survey Modes
N the Network?’’
Text Messages to Incentivise Response in a Web-First Sequential Mixed-Mode Survey
Personalized SMS, Survey Participation and Data quality – The Italian Case
Social and Behavioral Research and the Internet
Including Hard-to-Access Populations Using Mobile Phone Surveys and Participatory Indicators
Questionnaire Design in Short Message Service (SMS) Surveys
Telephone Survey Calling Patterns, Productivity, Survey Responses, and Their Effect on Measuring Public Opinion
Making Mobile Browser Surveys Smarter
| Unique citing works | 15 |
|---|---|
| Citations per year | 0,79 |
| Citation span | 2007 - 2023 (17) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 15 |