Value of a quality label and European healthcare professionals’ willingness to recommend health apps

An experimental vignette study

Bibliographic Data

ID7844307
AuthorsIeva Biliunaite (0000-0002-9111-0891, Leiden University Medical Center, The Netherlands), Laurens Van Gestel (0000-0002-2461-4301, Leiden University, The Netherlands), Petra Hoogendoorn (0000-0003-3824-648X, Leiden University Medical Center, The Netherlands), Marieke A Adriaanse (0000-0002-2218-4723), Marieke Adriaanse (Leiden University Medical Center, The Netherlands)
Year2025
Volume30
Issue6
Pages1278-1290
Publication date2025-05-01
Open AccessYes
TypeARTICLE
VenueJournal of Health Psychology (JOURNAL)
Journal identifiersISSN: 1359-1053 • E-ISSN: 1461-7277
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/13591053241258205
PMID39096027
OpenAlexW4401298587
LanguageEN
References cited39

This study aimed to evaluate healthcare professionals’ (HCPs’) willingness to recommend health apps presented with versus without the CEN-ISO/TS 82304-2 health app quality label. The study was an experimental vignette study describing 12 short hypothetical scenarios, with Label (absent vs present) as a between and Type of App (prevention vs self-monitoring vs healthcare) and Patient Socioeconomic Status (low vs high) as within-subjects factors. The main outcome measure was HCPs’ willingness to recommend apps. A total of 116 HCPs took part in the study. A significant main effect of the label was found. Further, HCPs were most willing to recommend self-management apps and more willing to recommend apps to high as opposed to low SES patients. However, the effect of the label did not differ between apps or according to patients’ SES. Results confirm that the quality label has potential for increasing willingness to changing HCPs’ recommendation behavior

Environmental health · Family medicine · Health care · Health professionals · Population · Quality (philosophy · Socioeconomic status · Vignette · Willingness to pay · Behavioral Health and Interventions · Health Literacy and Information Accessibility · Medicine · Mobile Health and mHealth Applications · Psychology · Social Psychology

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