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Ethical values and social care robots for older people

An International Qualitative Study

Bibliographic Data

ID8106926
AuthorsHal Draper (0000-0002-0020-4252, corresponding author), Tom Sorell (0000-0002-7175-1413)
Year2016
Volume19
Issue1
Pages49-68
Publication date2016-12-08
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEthics and Information Technology (JOURNAL)
Journal identifiersISSN: 1388-1957 • E-ISSN: 1572-8439
PublisherSpringer Science+Business Media (PUBLISHER • DE)
DOI10.1007/s10676-016-9413-1
OpenAlexW2550865791
LanguageEN
Citations received12
References cited19

Values such as respect for autonomy, safety, enablement, independence, privacy and social connectedness should be reflected in the design of social robots. The same values should affect the process by which robots are introduced into the homes of older people to support independent living. These values may, however, be in tension. We explored what potential users thought about these values, and how the tensions between them could be resolved. With the help of partners in the ACCOMPANY project, 21 focus groups (123 participants) were convened in France, the Netherlands and the UK. These groups consisted of: (i) older people, (ii) informal carers and (iii) formal carers of older people. The participants were asked to discuss scenarios in which there is a conflict between older people and others over how a robot should be used, these conflicts reflecting tensions between values. Participants favoured compromise, persuasion and negotiation as a means of reaching agreement. Roles and related role-norms for the robot were thought relevant to resolving tensions, as were hypothetical agreements between users and robot-providers before the robot is introduced into the home. Participants’ understanding of each of the values—autonomy, safety, enablement, independence, privacy and social connectedness—is reported. Participants tended to agree that autonomy often has priority over the other values, with the exception in certain cases of safety. The second part of the paper discusses how the values could be incorporated into the design of social robots and operationalised in line with the views expressed by the participants

Autonomy · Compromise · Focus group · Independence (probability theory · Negotiation · Political science · Qualitative research · Robot · Social connectedness · Sociology · Computer Science · Elder Abuse and Neglect · Grief, Bereavement, and Mental Health · Psychology · Social Robot Interaction and HRI · Artificial Intelligence · Social Psychology

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Unique citing works12
Citations per year1,71
Citation span2019 - 2026 (8)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 12

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