Just a Voice” or “a Person, Too?”
Exploring the Roles and Emotional Responses of Spoken Language Interpreters
Bibliographic Data
| ID | 8250552 |
|---|---|
| Authors | Mona A Dajani (0000-0002-1232-7081, University of Louisville, corresponding author), Eva X Nyerges (0000-0002-8595-8300, University of Louisville), Allison M Kacmar (University of Louisville), Walakulu A P M Gunathilake (University of Louisville), Lesley Maradik Harris (0000-0002-1981-064X, University of Louisville) |
| Year | 2023 |
| Volume | 7 |
| Issue | 3 |
| Pages | 165-185 |
| Publication date | 2023-12-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Urban Social Work (JOURNAL) |
| Journal identifiers | ISSN: 2474-8684 • E-ISSN: 2474-8692 |
| Publisher | Springer Publishing Company (PUBLISHER • US) |
| DOI | 10.1891/usw-2023-0009 |
| OpenAlex | W4389783076 |
| Language | EN |
| References cited | 45 |
Background: Despite the many roles spoken language interpreters play, there is little evidence exploring the assumed roles and their corresponding emotional impact when working with refugees in health and human services. Methods: Using Constructivist Grounded Theory, our team explored the experiences of 11 interpreters who had undergone migration to the United States to understand the roles they identify with and how those roles intersect with their emotional responses to clients’ stories, trauma, and shared experiences. Findings: Our findings indicate that interpreters embody diverse roles and exhibit a spectrum of emotional responses, including being a “voice,” a “cultural broker,” an “advocate,” and “being human.” These roles were linked to emotional responses ranging from workplace stress, empathy, and emotional toll to growth and satisfaction. Conclusions: Our field needs to address interpreters’ emotional needs and advocate for work environments that value inclusivity and the recognition of interpreters as vital members of the therapeutic alliance
Empathy · Interpreter · Political science · Refugee · Toll · Cultural Competency in Health Care · Interpreting and Communication in Healthcare · Medicine · Migration, Health and Trauma · Psychology · Social Psychology
Medical Interpreting and Cross-cultural Communication
Working with interpreters in health care
Measuring Compassion Fatigue
Lifetime Events and Posttraumatic Stress Disorder in 4 Postconflict Settings
Vicarious traumatization
Sample size in qualitative research
The Measurement of Observer Agreement for Categorical Data
Symbolic Interactionism
The Work of Language Interpretation in Health Care
A Guide to Field Notes for Qualitative Research
Personality and organization theory
Interpreters' subjective experiences of interpreting for refugees in person and via telephone in health and behavioural health settings in the United States
Situating within the balance
Social Work with Interpreters
Social Work with Trauma Survivors
The Role of Interpreters in Psychotherapy With Refugees
Diagnostic, Symptom, and Functional Assessments of Hispanic Outpatients in Community Mental Health Practice
A concept over-burdened
Toward Understanding Practices of Medical Interpreting
Explorations in Role Analysis
Vicarious Posttraumatic Growth Among Interpreters
Interpreters as co-diagnosticians
Role conflict among 'culture brokers
Questions in Cross-Linguistic Medical Encounters
| Citation velocity | historical |
|---|---|
| Highly cited | No |