Types of Public Participation and Their Effect on Satisfaction with Local Public Services in China
Bibliographic Data
| ID | 8370655 |
|---|---|
| Authors | Hongna Miao (corresponding author) |
| Year | 2023 |
| Volume | 63 |
| Issue | 6 |
| Pages | 851-877 |
| Publication date | 2023-12-01 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Asian Survey (JOURNAL) |
| Journal identifiers | ISSN: 0004-4687 • E-ISSN: 1533-838X |
| Publisher | University of California Press (PUBLISHER • US) |
| DOI | 10.1525/as.2023.2007496 |
| OpenAlex | W4387087082 |
| Language | EN |
| Citations received | 10 |
| References cited | 39 |
Satisfaction with public services is an important index of their quality and an effective way to promote political legitimacy in China. This article empirically examines how three types of public participation contribute to citizens’ satisfaction with public services in China, with special attention to the moderating role of political trust. Using data from 6,089 respondents in a survey conducted in 2020, I find that government-led discussions and nonpolitical participation have a positive effect on public service satisfaction, whereas grass-roots election participation has no statistically significant effect. Participation efficacy, political trust, policy transparency, and unfair treatment are potential factors affecting residents’ satisfaction with public services. In these correlations, political trust has a significant moderating effect. When political trust is weak, the influence of participation on public service satisfaction is null or negative; with greater trust, the negative correlation is mitigated
Business · China · Economics · Government (linguistics · Legitimacy · Political efficacy · Political science · Politics · Public economics · Public relations · Public service · Quality (philosophy · Survey data collection · Transparency (behavior · Law · Local Government Finance and Decentralization · Public Policy and Administration Research · Social Capital and Networks
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Contacting, Petitioning, and Satisfaction with Government Responsiveness
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Coercion versus Choice
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Public Service Use and Perceived Performance
Does process matter more for predicting trust in government? Participation, performance, and process, in local government in Japan
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Testing the Expectancy Disconfirmation Model of Citizen Satisfaction with Local Government
Citizens' Perceptions of Politics and Ethics in Public Administration
Public participation in democracy, local accountability and happiness
Types of political participation
Consent, political trust and compliance
Beyond the Balance Sheet
Elections in Rural China
Do citizen participation programs help citizens feel satisfied with urban redevelopment policy in China
Political Trust and Petitioning in the Chinese Countryside
Bureaucratic contacts and their impact on citizen satisfaction with local government agencies
Environmental governance and public participation in rural China
Ordinary people only
| Citations per year | 5 |
|---|---|
| Citation span | 2024 - 2026 (3) |
| Highly cited | No |