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Invisible, Visible and ‘Direct’ Hands

An Institutional Interpretation of Organisational Structure and Change in British General Insurance

Bibliographic Data

ID8418779
AuthorsOliver M Westall (Lancaster University, corresponding author)
Year1997
Volume39
Issue4
Pages44-66
Publication date1997-10-01
Open AccessNo
TypeARTICLE
VenueBusiness History (JOURNAL)
Journal identifiersISSN: 0007-6791 • E-ISSN: 1743-7938
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/00076799700000145
OpenAlexW2055029852
LanguageEN
Citations received8

This essay uses ideas drawn from institutional and evolutionary economics to explore three different approaches to the organisation of insurance operations in Britain since the eighteenth century: the market-based approach used by Lloyd's; the hierarchical approach developed by insurance companies from the nineteenth century; and the 'direct' approach introduced in the last few years. It argues that these ideas open up the 'black box' of internal operation to economic analysis and relate these to broader strategic change in the business, thus providing a better understanding of its long-term developments by showing how technological innovations have resolved previously intractable difficulties that have channelled the direction of organisational change

Business history · Economics · Institutional change · Interpretation (philosophy · Management · Neoclassical economics · Political science · Positive economics · Sociology · Computer Science · Historical Economic and Social Studies · Public Administration

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Citations per year0.3
Citation span1999 - 2019 (21)
Highly citedNo

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