Pure diffusion? The great English hotel charges debate in The Times , 1853

Bibliographic Data

ID8419167
AuthorsDavid Bowie (0000-0002-7260-2022, Oxford Brookes University, corresponding author)
Year2016
Volume58
Issue2
Pages159-178
Publication date2016-02-17
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueBusiness History (JOURNAL)
Journal identifiersISSN: 0007-6791 • E-ISSN: 1743-7938
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/00076791.2015.1039521
OpenAlexW1609774677
LanguageEN
Citations received3
References cited15

This article explores the role of nineteenth century national newspapers and their readers in disseminating management innovations to the English hotel industry. In September 1853, many well-travelled, knowledgeable customers spontaneously wrote letters to The Times complaining about over-priced, uncomfortable English hotels compared to lower-priced, more comfortable European and North American hotels. The letters and editorials from The Times and other national newspapers campaigned for English hotels to adopt international hotel management innovations. The article suggests that this is an early example of pure diffusion in communicating innovations

Advertising · Business · Hotel industry · Newspaper · Political science · Tourism · Law · Management and Organizational Studies · Sport and Mega-Event Impacts · Wine Industry and Tourism

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