How do Mental Health Services Foster Hope? Experience of People Accessing Services

Datos Bibliográficos

ID8907356
AutoresAnne Honey (0000-0001-5918-0454, The University of Sydney, autor de correspondencia), Nicola Hancock (0000-0002-6877-9239, The University of Sydney), Rebecca Barton (0000-0001-5786-9864, The University of Sydney), Bridget Berry (0000-0001-8134-8700, The University of Sydney), John Gilroy (0000-0002-7934-8485, The University of Sydney), Helen Glover, Monique Hines (0000-0002-3919-1401, The University of Sydney), Shifra Waks (0000-0002-3743-8327, The University of Sydney), Karen Wells (0000-0001-8042-533X, The University of Sydney)
Año2023
Volumen59
Número5
Páginas894-903
Fecha de publicación2023-01-07
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaCommunity Mental Health Journal (JOURNAL)
Identificadores de la revistaISSN: 0010-3853 • E-ISSN: 1573-2789
EditorialSpringer Science+Business Media (PUBLISHER • DE)
DOI10.1007/s10597-022-01073-y
PMID36609785
OpenAlexW4313680007
IdiomaEN
Citas recibidas3
Referencias citadas18

Hope is essential to mental health recovery, yet little is known about how mental health services can foster hope. This paper addresses the question: How can mental health services influence the sense of hope experienced by people who access their services? Sixty-one people who accessed a new mental health service were interviewed about their experiences, including about how the service had influenced their sense of hope. Interviews were analysed using constant comparative analysis. The data revealed that hope increased when people perceived positive changes in themselves and their circumstances: developing new understandings and perspectives; having effective strategies to manage challenges; seeing progress or having plans; and having support. Changes were attributed to three major features of the service: accessibility; staff competence and wisdom; and caring interactions. The findings highlight that, while individual clinicians are important, other interactions with services and the wider service context are also critical for facilitating hope

Business · Competence (human resources · Context (archaeology · Mental health · Mental health service · Political science · Psychotherapist · Public relations · Service (business · Homelessness and Social Issues · Medicine · Mental Health and Patient Involvement · Nursing · Optimism, Hope, and Well-being · Psychology · Social Psychology