Development, implementation, and findings of a continuing client satisfaction survey
Bibliographic Data
| ID | 8908650 |
|---|---|
| Authors | David K Damkot (corresponding author), John A Pandiani (Vermont Department of Mental Health), Lawrence R Gordon (University of Vermont) |
| Year | 1983 |
| Volume | 19 |
| Issue | 4 |
| Pages | 265-278 |
| Publication date | 1983-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Community Mental Health Journal (JOURNAL) |
| Journal identifiers | ISSN: 0010-3853 • E-ISSN: 1573-2789 |
| Publisher | Springer Science+Business Media (PUBLISHER • DE) |
| DOI | 10.1007/bf00755408 |
| PMID | 6671371 |
| OpenAlex | W2009397911 |
| Language | EN |
| Citations received | 6 |
| References cited | 17 |
Computer security · Confidentiality · Data collection · Family medicine · Patient satisfaction · Statistics · Computer Science · Customer Service Quality and Loyalty · Medicine · Nursing · Patient Satisfaction in Healthcare · Psychology · Survey Methodology and Nonresponse
Users' Satisfaction with Mental Health Services
Assessing Social Agency Functions
Case management for the mentally ill
Community and client perceptions of psychologists and other health professionals
Exploring the Relationship Between Treatment Satisfaction, Perceived Improvements in Functioning and Well-Being and Gambling Harm Reduction Among Clients of Pathological Gambling Treatment Programs
A community ability scale for chronically mentally Ill consumers
Assessment of client/patient satisfaction
Stimulating Responses to Mailed Questionnaires
Clients and therapists evaluate clinical services
Client evaluation of community mental health services
Measuring consumer satisfaction in a community outpost
Correlates of consumer satisfaction with outpatient therapy assessed by postcards
An economical rural mental health consumer satisfaction evaluation
What happens to the clients
The development, factor analysis, and revision of a client satisfaction form
Factors Affecting Response Rates to Mailed Questionnaires
The critical incident technique
| Unique citing works | 6 |
|---|---|
| Citations per year | 0,15 |
| Citation span | 1986 - 2013 (28) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 6 |