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Introducing an Observational Rating System for Studying Concordance in Patient–Physician Relationships

Bibliographic Data

ID8914109
AuthorsMyrna L Friedlander (0000-0002-2960-6095, University at Albany, SUNY, Albany, NY, USA, corresponding author), Kelsey A Kangos (0000-0001-7642-4852, University at Albany, SUNY, Albany, NY, USA), Kieran Maestro (Albany Stratton VA Medical Center Albany), Kieran J Maestro (University at Albany, SUNY, Albany, NY, USA), Hannah Muetzelfeld (0000-0002-6556-7855, Albany Stratton VA Medical Center Albany), Hannah K Muetzelfeld (University at Albany, SUNY, Albany, NY, USA), Scott T Wright (University at Albany, SUNY, Albany, NY, USA), Nicole Da Silva (University at Albany, SUNY, Albany, NY, USA), Justin M Kimber (0000-0003-2608-6300, University at Albany, SUNY, Albany, NY, USA), Drew A Helmer (0000-0003-0385-432X, Veterans Affairs New Jersey Health Care System, East Orange, NJ, USA), Lisa M Mcandrew (0000-0002-1350-8773, University at Albany, SUNY, Albany, NY, USA)
Year2019
Volume47
Issue5
Pages796-819
Publication date2019-07-01
Open AccessYes
TypeARTICLE
VenueThe Counseling Psychologist (JOURNAL)
Journal identifiersISSN: 0011-0000 • E-ISSN: 1552-3861
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0011000019891434
PMID32372766
OpenAlexW2994893658
LanguageEN
Citations received2
References cited61

We developed the System for Observing Medical Alliances (SOMA) to study relationships between medical providers and patients with medically unexplained symptoms (MUS). Based on literature in health psychology, medicine, and the psychotherapeutic alliance, the SOMA operationalizes three medical alliance dimensions: Engagement in the Consultation Process, Trust in the Provider, and Concordance of Illness Beliefs and Treatment Recommendations. Specific behavioral indicators, tallied as observed by trained judges, are used as the basis for rating each dimension. In a sample of 33 medical consultations with veterans who had MUS, interrater reliabilities ranged from .79 to .94. Notably, the other dimension ratings accounted for 40% of the variability in Concordance, with Trust in the Provider contributing unique variance. In addition to research, psychologists in integrated health settings can use the SOMA to consult and train medical providers on communication skills that enhance concordance

Alliance · Concordance · Developmental psychology · Dimension (graph theory · Inter-rater reliability · Observational study · Rating scale · Applied Psychology · Clinical Psychology · Clinical Reasoning and Diagnostic Skills · Medicine · Patient-Provider Communication in Healthcare · Psychology · Psychosomatic Disorders and Their Treatments

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Citations per year0.29
Citation span2019 - 2019 (1)
Highly citedNo

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